With a proven track record at Bloomin Brands, Virtusa and Capgemini, this IT Operations Professional excels in hardware and software troubleshooting, enhancing system performance, and delivering exceptional customer service. Demonstrated success in incident management and fostering teamwork, significantly improving technology solutions across functions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.