Elijah Moore
Fleming Island,FL
Summary
Dynamic IT Operations Professional excelling in leadership and team development. Proven ability to mentor junior staff, streamline operations, and improve IT compliance, ensuring optimal performance and service delivery across diverse technical environments.
Overview
18
18
years of professional experience
Work History
IT Operations Professional
My Computer Career
Fleming Island, FL
02.2020 - 05.2026
- Streamlined IT operations by implementing efficient workflows and enhancing system reliability.
- Led cross-functional teams to resolve complex technical issues and improve service delivery.
- Developed and maintained IT infrastructure, ensuring optimal performance of systems and applications.
- Mentored junior staff in best practices for troubleshooting and problem resolution, fostering skill development.
Dispatcher and Logistics
PlatinumHeart
Orange Park, FL
03.2020 - 08.2025
- Coordinated logistics for efficient dispatch of emergency medical services across multiple regions.
- Managed communication between field personnel and support teams to ensure timely service delivery.
- Oversaw scheduling and routing of vehicles, optimizing response times and resource allocation.
- Developed training materials for new dispatchers, enhancing team performance and operational consistency.
Licensed Master Barber
Divine Barbershop
Jacksonville, FL
05.2013 - 09.2020
- Delivered exceptional haircuts, shaves, and grooming services to diverse clientele.
- Mentored junior barbers in advanced techniques and customer service excellence.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed strong client relationships through personalized consultations and follow-up services.
Licensed Master Barber
Cut-n-edge Barbershop
Orange Park, FL
04.2008 - 11.2013
- Ensured compliance with health and safety regulations in all barbering practices.
- Streamlined appointment scheduling processes to enhance customer experience and minimize wait times.
- Trained staff on new styling trends and product applications for improved service offerings.
- Conducted quality control assessments to maintain high standards of service delivery and satisfaction.
Education
Bachelor - Physical Therapy
Broward Community College
Broward, FLHigh School Diploma -
Willingboro High School
Willingboro, NJ06-2003
Barber - Beauty
Fortis College
Jacksonville, FL03-2007
No Degree - Physical Therapy
Lincoln University
Lincoln University, PA06-2005
Skills
- Network troubleshooting
- IT asset management
- IT compliance
- Hardware troubleshooting
Timeline
Dispatcher and Logistics
PlatinumHeart
03.2020 - 08.2025
IT Operations Professional
My Computer Career
02.2020 - 05.2026
Licensed Master Barber
Divine Barbershop
05.2013 - 09.2020
Licensed Master Barber
Cut-n-edge Barbershop
04.2008 - 11.2013
Bachelor - Physical Therapy
Broward Community College
High School Diploma -
Willingboro High School
Barber - Beauty
Fortis College
No Degree - Physical Therapy
Lincoln University