Debra Galvan
Corona,California
Summary
Strategic healthcare professional specializing in case management and care coordination. Led initiatives that enhanced collaboration among interdisciplinary teams and improved patient outcomes through evidence-based practices. Committed to developing high-performing teams, optimizing operations, and advancing organizational goals for quality and patient satisfaction.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Riverside Community Hospital
Riverside, California
10.2025 - Current
- Coordinated patient care plans with interdisciplinary teams to enhance service delivery and patient outcomes.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Monitored patient progress and adjusted care plans based on changing health conditions.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Developed comprehensive discharge plans for patients transitioning from acute care settings to ensure continuity of care.
- Facilitated clear communication between patients, families, and healthcare providers to support informed decision-making.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Utilized electronic health record systems for documentation and tracking of patient information.
RN Case Manager
Corona Regional Medical Center
Corona, CA
07.2024 - 10.2025
- Fostered strong relationships across healthcare teams, ensuring seamless patient care continuity and optimal outcomes in complex medical scenarios.
- Develop precise care plans, enhancing patient outcomes and reducing the length of stay.
- Streamlined discharge planning processes, facilitating smoother transitions for patients.
- Received recognition for consistently meeting corporate metrics related to initial assessments, patient choice, OBS & IMM notices, and timely reassessments.
- Trained new employees, acknowledged by management for attention to detail and capability in managing complex cases.
RN Case Manager
UCI Fountain Valley
Fountain Valley, CA
02.2024 - 07.2024
- Developed comprehensive discharge plans, assessing clinical, psychosocial, and financial needs.
- Developed discharge plans, significantly reducing hospital stay duration.
- Coordinated with interdisciplinary teams for optimal patient care.
- Communicated effectively with community resources for safe patient discharges.
- Educated patients on resources, empowering them for self-advocacy.
- Provided crucial support in decision-making for higher-level care cases.
- Prepared and delivered comprehensive training programs for new hires, enhancing their knowledge and skills for effective patient care. - Trained all new Discharge Planners & Case managers.
COORDINATOR/DISCHARGE PLANNER/CASE MANAGER BSRN
Fountain Valley Regional Medical Center
Fountain Valley, CA
07.2019 - 02.2024
- Coordinated discharge planning to decrease length of stay and optimize patient flow.
- Fostered interdepartmental synergy, particularly with RN Case Managers, to facilitate smooth hospital transfers and manage complex cases effectively.
- Developed strategies for discharging barrier patients, collaborating with special teams to overcome challenges and improve overall patient flow.
- Mentored new discharge planners and case managers, enhancing team capabilities through shared expertise in insurance processes and complex case management.
- Developed strategies for discharging barrier patients, collaborating with special teams to overcome challenges and enhance patient flow.
- Ensured comprehensive understanding of insurance for effective referrals and authorizations. for efficient referrals and authorizations.
DISCHARGE COORDINATOR CASE MANAGEMENT
Foothill Regional Medical Center
Tustin, CA
03.2016 - 07.2019
- Facilitated insurance education, improving patient and family understanding of coverage.
- Established partnerships with medical facilities to enhance discharge planning resources.
- Orchestrate safe discharges and transfers, liaising with healthcare providers and families to ensure seamless transitions and optimal patient care.
- Navigated complex insurance landscapes to secure timely authorizations for services and equipment, improving patient outcomes.
- Spearhead staff training initiatives in discharge planning, conducting audits to improve long-stay patient management.
- Foster relationships with healthcare facilities and community resources, expanding discharge options and strengthening patient support networks.
- Delivered training sessions to improve staff capabilities in discharge planning. - Traveled to sister facilities to complete audits on barrier patients and work the cases to get patients discharged.
Education
BSN -
Nightingale College
Salt Lake City, UTSkills
- Case management
- Care Coordination
- Technical proficiency
- Training specialist
- Collaboration
- Communication skills
- Patient advocacy
- interdisciplinary collaboration
- problem solving
- attention to detail
- relationship management
- Multidisciplinary approach
- Quality improvement
- Case evaluation
- Utilization review
- EMR / EHR
Professional License
Registered Nurse
Timeline
RN Case Manager
Riverside Community Hospital
10.2025 - Current
RN Case Manager
Corona Regional Medical Center
07.2024 - 10.2025
RN Case Manager
UCI Fountain Valley
02.2024 - 07.2024
COORDINATOR/DISCHARGE PLANNER/CASE MANAGER BSRN
Fountain Valley Regional Medical Center
07.2019 - 02.2024
DISCHARGE COORDINATOR CASE MANAGEMENT
Foothill Regional Medical Center
03.2016 - 07.2019
BSN -
Nightingale College