Summary
Overview
Work History
Education
Timeline
Generic

Debra John

Upper Marlboro,MD

Summary

Professional Bus Operator who is prepared for new opportunities with substantial experience in safely operating buses while transporting passengers to their destinations. Focuses on reliability, adapting to changing schedules and passenger needs seamlessly.

Overview

2026
2026
years of professional experience

Work History

Bus Operator

Washington Metropolitan Area Transit Authority, Metro
Washington, DC
07.2012 - Current
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Maintained full understanding of local roads and traffic patterns.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Transported customers to and from Locations.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.

Performed thorough pre-trip inspections to ensure bus safety.

  • Conducted pre-trip inspections of bus for safe operation.
  • Aided passengers with disabilities or special needs.

Log-on Compliance Coordinator (Temporary)

WMATA
Arlington, VA
07.2020 - 11.2020
  • Verified daily log-on of Bus Operators before assignment departures.

Census Enumerator (Part Time)

US States Census Bureau
Hanover, MD
09.2020 - 10.2020
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
  • Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
  • Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
  • Improved data accuracy by diligently collecting and recording census information from households.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
  • Identified hard-to-reach populations and developed targeted strategies, enhancing the inclusivity of census data collection efforts.
  • Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
  • Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.

Administrative Assistant

The Ross Center For Anxiety And Related Disorders
Washington DC
2004 - 2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.

Education

High School Diploma - Modern Studies, Sciences

Siparia Senior Comprehensive School
Trinidad And Tobago

Certificate of Technical Studies - Business Education

San Fernando Technical Institute
Trinidad And Tobago

Timeline

Census Enumerator (Part Time)

US States Census Bureau
09.2020 - 10.2020

Log-on Compliance Coordinator (Temporary)

WMATA
07.2020 - 11.2020

Bus Operator

Washington Metropolitan Area Transit Authority, Metro
07.2012 - Current

Administrative Assistant

The Ross Center For Anxiety And Related Disorders
2004 - 2010

High School Diploma - Modern Studies, Sciences

Siparia Senior Comprehensive School

Certificate of Technical Studies - Business Education

San Fernando Technical Institute
Debra John