Debra Kay Jackson
Chicago,IL
Summary
To obtain a Patient Services/Front Office position in a medical practice, applying expertise in medical records, appointment coordination, and patient communication.
Overview
28
28
years of professional experience
Work History
Family Caregiver
Family Caregiver
Chicago, USA
01.2006 - 01.2024
- Provided full-time care for elderly mother and aunt, managing daily living activities, transportation, and medical appointments
- Coordinated with healthcare professionals to ensure continuity of care
- Managed household finances, scheduling, and medication administration
- Developed strong organizational, multitasking, and crisis-management skills
Medical Assistant
Obstetrics & Gynecology PSC
01.2004 - 01.2005
- Assisted Doctor with patient care and medical records
- Handled phone prescriptions, filing charts, and patient phone calls
Medical Assistant
McLaren Family Care Center
01.2000 - 01.2004
- Assisted Doctors with patient care and scheduling follow-up appointments
- Handled patient phone calls, scheduled tests and procedures, and managed phone prescriptions
On Call Scheduler
ADL Home Care, Inc.
01.1998 - 01.2000
- Handled after-hours business including staff scheduling and new referrals
On Call Scheduler
United Nursing Services, Inc.
01.1998 - 01.2000
- Handled after-hours business including staff scheduling and new referrals
Medical Assistant
Kalamazoo Neurology, P.C.
Kalamazoo
01.1996 - 01.2000
- Assisted Neurologist with patient office days
- Handled patient phone calls, scheduled tests and procedures, and managed phone prescriptions
Rehabilitation Aide
Progressive Alternatives
01.1997 - 01.1998
- Assisted residents with activities of daily living and recreational therapy
Education
Eastern Michigan University
Diploma -
Covert Public High School
Timeline
Family Caregiver
Family Caregiver
01.2006 - 01.2024
Medical Assistant
Obstetrics & Gynecology PSC
01.2004 - 01.2005
Medical Assistant
McLaren Family Care Center
01.2000 - 01.2004
On Call Scheduler
ADL Home Care, Inc.
01.1998 - 01.2000
On Call Scheduler
United Nursing Services, Inc.
01.1998 - 01.2000
Rehabilitation Aide
Progressive Alternatives
01.1997 - 01.1998
Medical Assistant
Kalamazoo Neurology, P.C.
01.1996 - 01.2000
Eastern Michigan University
Diploma -
Covert Public High School
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