Debra Kyle
Nettie,WV
Summary
I have 25 years of experience in customer care. Being a leader in this field has always been my passion: However, I have no problem being a follower. I have managed a company with anywhere from seven to twelve employees and was responsible for all community service programs. The last eleven years I worked for a company that left me in charge of the business during their absence. I made bank deposits, worked directly and indirectly with our customers, managed phone sales and worked to meet our customers needs.
Overview
24
24
years of professional experience
Work History
Secretary
Classic Marble Company, LLC
Nettie, WV
08.2011 - 12.2021
- Answered phone and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Made sales VIA phone and in person.
- Worked one on one with clients to ensure quality care and customer satisfaction.
- Provided clerical support to company employees by copying, faxing and filing documents.
CEO
Helping Hand
Nettie, WV
08.1997 - 07.2011
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Overseen all community service programs and assisted when needed.
Education
Associate of Science - Human Service Management
University of Phoenix
Phoenix, AZ07.2010
Skills
- Strong Organizational Skills
- Multitasking and Time Management
- Office Equipment Operation
- Database and Client Management Systems
Timeline
Secretary
Classic Marble Company, LLC
08.2011 - 12.2021
CEO
Helping Hand
08.1997 - 07.2011
Associate of Science - Human Service Management
University of Phoenix
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