Debra Little
Saint Charles,MO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at friendly yet professional interactions, whether in person or on the telephone,organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
21
21
years of professional experience
Work History
Therapeutic Recreation Specialist
SSM Health St. Joseph Hospital
01.2003 - Current
- Maintained and ordered appropriate materials and supplies for interventions while being a good steward of the available resources.
- Educated patients about resources and therapeutic recreational or leisure activities in community.
- Conducted patient assessments and established therapy treatment goals.
- Planned and implemented group sessions for each population.
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Served as liaison to community organization to provide pet therapy visits in the hospital
- Demonstrated excellent communication skills with team members and members of other department
- Demonstrates friendly and courteous conversation with staff, guests and patients
- Worked as a screener at front reception desk during COVID
Cashier
Kohl's
10.2017 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Recreation And Leisure Studies
Southwest Missouri State University
Springfield, MO05.1979
Skills
- Phone Call Direction
- Informative Announcements
- Special Needs Assistance
- Call Connections
- Social Perceptiveness
- Telephone Etiquette
- Serve Customers
- Professional Relationships
- Greeting Visitors
- Paging System Operation
Timeline
Cashier
Kohl's
10.2017 - 04.2019
Therapeutic Recreation Specialist
SSM Health St. Joseph Hospital
01.2003 - Current
Bachelor of Science - Recreation And Leisure Studies
Southwest Missouri State University