Debra M. Cruz
Lincoln Park
Summary
I am a passionate individual seeking to contribute to a unified team at Lincoln Park Animal Shelter, dedicated to providing compassionate animal care and support. I believe in the importance of diversity, integrity, and mutual respect within a team environment, working collaboratively to ensure a safe and nurturing space for animals and the community.
Overview
24
24
years of professional experience
6007
6007
years of post-secondary education
Work History
Customer Service Cashier/Bakery/Barista and Coffee Bar
Panera Bread
Fort Gratiot
12.2019 - 07.2020
- Provided exceptional customer service and support to enhance the customer experience.
- Resolved customer inquiries and issues promptly, fostering positive relationships.
- Managed multi-tasking operations in a fast-paced environment.
Executive Assistant - Operations/Contract Manager
The Charter of Wayne County
Detroit
09.2009 - 11.2014
- Supervised and prioritized assignments of administrative staff, enhancing team efficiency.
- Coordinated daily meetings, prepared agendas, and secured conference rooms, demonstrating strong organizational skills.
- Managed compliance-related documentation and record retention.
Clerical Specialist - Administration
Wayne County Department of Public Health
Wayne
11.2008 - 08.2009
- Organized seminars and public relation events to promote awareness of health resources.
- Administered calendars and schedules for HIV/STD counselors, ensuring efficient operations.
- Filed required reports to the Center for Disease Control, maintaining accuracy and compliance.
Mortgage Loan Officer
Downriver Community Federal Credit Union
Ecorse
12.1996 - 10.2006
- Interviewed loan applicants and provided credit counseling services, advocating for members.
- Maintained compliance with all lending laws, ensuring ethical practices in financial services.
Loan Officer - Member Service Representative
Downriver Community Federal Credit Union
Ecorse
12.1996 - 10.2006
- Counseled members on personal loans and credit options, highlighting strong customer service skills.
- Advocated for applicants during approval processes, demonstrating commitment to member support.
Education
Wayne County Community College
Detroit, MIWayne County Community College
Taylor, MIDavenport University
Dearborn, MISkills
References
Available upon request
Timeline
Customer Service Cashier/Bakery/Barista and Coffee Bar
Panera Bread
12.2019 - 07.2020
Executive Assistant - Operations/Contract Manager
The Charter of Wayne County
09.2009 - 11.2014
Clerical Specialist - Administration
Wayne County Department of Public Health
11.2008 - 08.2009
Mortgage Loan Officer
Downriver Community Federal Credit Union
12.1996 - 10.2006
Loan Officer - Member Service Representative
Downriver Community Federal Credit Union
12.1996 - 10.2006
Wayne County Community College
Wayne County Community College
Davenport University