Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Niitia Davis

Euless,Tx

Summary

Dedicated customer service professional with a proven track record of creating a welcoming atmosphere and providing exceptional administrative support. Seeking a challenging role where my strong organizational skills and customer-focused approach can contribute to a dynamic work environment.

Overview

6
6
years of professional experience

Work History

Coffee Bar/Bakery Team Member

Whole Foods Market
Colleyville
12.2022 - Current
  • Effectively handled and accurately processed a high volume of transactions
  • Ensured optimal product stocking and rotation, enhancing the customer experience
  • Trained and supervised other team members' performance in multiple tasks and departments.
  • Individually managed Coffee Bar ensuring a pristine and well-organized coffee bar/bakery production area.
  • Provided customer service to a diverse background of people.

Student Research Assistant

UTA
Arlington
08.2022 - Current
  • Played a pivotal role in coordinating participants' tasks, ensuring seamless task execution
  • Proficiently managed data by accurately entering it into Excel spreadsheets
  • Demonstrated strong organizational skills by efficiently managing appointments and prompt rescheduling when required.

UberX Driver

Uber
Dallas
03.2020 - 12.2022
  • Safely transported passengers to diverse destinations across town
  • Maintained composure during encounters with challenging passengers, ensuring their safety and satisfaction.

Apparel Team Member

Kroger
Arlington
05.2019 - 01.2020
  • Delivered exceptional customer service on the selling floor, in the fitting room, and at the front end
  • Actively contributed to store operations by stocking and replenishing merchandise when necessary.

Team Member

Krispy Kreme
Arlington
11.2017 - 10.2018
  • Maintained consistently high standards of customer service in a fast-paced, high-volume environment.

Education

B.S. in Psychology -

Texas A&M University

Skills

  • Communication
  • Customer Service
  • Problem-solving
  • Data Management
  • Analytical Thinking
  • MS Office (Word, Excel)
  • Creativity
  • Conflict Resolution
  • Hardworking
  • Expiration Monitoring
  • Quality Assurance
  • Customer Transactions

Activities

  • Colonial Oats, Volunteer, 03/01/20, 06/01/20, Conducted arts and crafts activities for elderly residents at a care facility.
  • 5 Loaves 2 Fish, Volunteer, 08/01/11, 12/01/17, Contributed to homeless feeding programs, serving those in need.

Timeline

Coffee Bar/Bakery Team Member

Whole Foods Market
12.2022 - Current

Student Research Assistant

UTA
08.2022 - Current

UberX Driver

Uber
03.2020 - 12.2022

Apparel Team Member

Kroger
05.2019 - 01.2020

Team Member

Krispy Kreme
11.2017 - 10.2018

B.S. in Psychology -

Texas A&M University

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Niitia Davis