Debra Milligan
Columbia,MO
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Knowledge in providing superior support for patients, coordinating busy offices, and maintaining professionalism in stressful situations.
Overview
15
15
years of professional experience
Work History
Cashier
Walmart
10.2022 - Current
- Interact with the customers in a friendly and professional manner.
- Keep an accurate record of all transactions using the cash register.
- Collect payment from customers using cash, check, credit card and other forms of payment.
- Scan the barcode using a computer system to keep track of inventory and prices.
Patient Service Representative
Boone Hospital Center
03.2018 - 11.2019
- Worked in a diabetic and bariatric clinic at the front desk greeting patients as they arrived.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Service Representative
University Of MO Hospital Clinics
09.2008 - 05.2015
- Worked in a fast pace environment for 33 physicians.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
High School Diploma -
Higbee High School
Higbee, MO05.1978
Skills
- Cash Register Operation
- Payment Collection
- Drawer Balancing
- ID Verification
Timeline
Cashier
Walmart
10.2022 - Current
Patient Service Representative
Boone Hospital Center
03.2018 - 11.2019
Patient Service Representative
University Of MO Hospital Clinics
09.2008 - 05.2015
High School Diploma -
Higbee High School