Debra Mills
Princeton,WV
Summary
I am very honored to be a candidate for this position… I am very efficient and I also possess great knowledge on telemarketing experience… I am very quick learner .. I possess great people skills and am a wonderful team member.. I do feel I will be a wonderful asset to your company
Overview
19
19
years of professional experience
Work History
DSP
Rescare Home Healthcare
Princeton, WV
11.2019 - Current
- Led patient or group recreational activities for enhanced patient outcomes.
- Supervised daily activities and provided assistance to staff.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
Customer Service Associate
Dish Network Corp
Bluefield, WV
01.2005 - 10.2013
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
Customer Account Specialist
Dish Network Corp
Bluefield, WV
07.2011 - 10.2012
- Provided exceptional customer service to customers with inquiries, complaints and requests.
- Reviewed customer accounts for accuracy and completeness of information.
- Resolved customer issues in a timely manner while maintaining excellent customer relationships.
Education
Some College (No Degree) - Business
Skills
- Recordkeeping
- MS Office
- [Type] Software Proficiency
- Task Prioritization
- Data Management
- Written and Verbal Communication
- Communication
- Multitasking
- First Aid/CPR
- Decision-Making
- Problem Resolution
Timeline
DSP - Rescare Home Healthcare
11.2019 - Current
Customer Account Specialist - Dish Network Corp
07.2011 - 10.2012
Customer Service Associate - Dish Network Corp
01.2005 - 10.2013
Valley College - Some College (No Degree), Business