Jeudys Mota
Queens,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
DSP
Queens Center For Progress
05.2023 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Resolved problems, improved operations and provided exceptional service.
Bartender-Server
True Food Kitchen
06.2021 - 03.2023
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
General Manager
P.F. Chang's Bistro
08.2008 - 04.2018
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Education
Bachelor of Science - Psychology
York College of The City University of New York
Jamaica, NY05.2027
Associate of Arts - Liberal Arts And General Studies
Queensborough Community College of The City University of New York
Bayside06.2019
Skills
- Customer Service
- Cultural Awareness
- Recordkeeping
- Dependable and Responsible
- Multitasking Abilities
- Active Listening
- Teamwork and Collaboration
- Bilingual - Spanish
Timeline
DSP
Queens Center For Progress
05.2023 - Current
Bartender-Server
True Food Kitchen
06.2021 - 03.2023
General Manager
P.F. Chang's Bistro
08.2008 - 04.2018
Bachelor of Science - Psychology
York College of The City University of New York
Associate of Arts - Liberal Arts And General Studies
Queensborough Community College of The City University of New York
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