Debra Moss
Millersville,PA
Summary
Results-driven professional with extensive experience in aftercare services and community outreach. Committed to fostering relationships and facilitating support programs, enhancing the overall experience for families in need.
Overview
21
21
years of professional experience
Work History
Vice President/ Aftercare Coordinator
Oakey’s Funeral Service
Roanoke, VA
09.2000 - 04.2021
- Led strategic initiatives to enhance service offerings and community outreach programs.
- Developed and implemented operational policies to improve efficiency and client satisfaction.
- Oversaw financial planning and budget management to ensure fiscal responsibility across services.
- Mentored department managers to foster leadership skills and promote professional development.
Aftercare Coordinator
Oakeys Funeral Service
Roanoke, VA
09.2000 - 04.2021
- Coordinated aftercare services to support families in bereavement processes.
- Developed and maintained relationships with community organizations for resource referrals.
- Facilitated grief support groups, fostering a safe environment for participants.
- Provided comprehensive information on available aftercare options to families.
Education
Associate - Funeral Services
John Tyler Community College
Chester, VA05.2007
Bachelor of Arts - Social Work
University of Mary Washington
Fredericksburg, VA05.1977
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
Timeline
Vice President/ Aftercare Coordinator
Oakey’s Funeral Service
09.2000 - 04.2021
Aftercare Coordinator
Oakeys Funeral Service
09.2000 - 04.2021
Associate - Funeral Services
John Tyler Community College
Bachelor of Arts - Social Work
University of Mary Washington