Debra Nagle
Fargo,IN
Summary
Experienced Social Worker dedicated to forming trusting relationships and advocating for the best interest of clients. Expertise in children and family services. Respectful and compassionate professional offering years of serving the community and clients.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinic Social Worker
Sanford Health
03.2023 - Current
- Identify and assess psychosocial needs related to healthcare
- Develop goals and strategies to address social determinants that negatively impact health outcomes
- Connect patients and families to community resources and provide education regarding available services
- Collaborate with interdisciplinary team and community agencies to improve patient well- being and quality of life
- Provide support and advocacy to patients and families
- Supervise newly licensed social workers in MN, in accordance with MN Board of Social Work licensing requirements
Patient Relations Representative
Sanford Health
02.2020 - 03.2023
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
- Contributed valuable feedback from patients to health system administration for continuous improvement initiatives within the facility.
- Served as a knowledgeable resource for both patients and staff regarding insurance coverage, financial assistance programs, and billing procedures.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations, preserving trust between patients and providers.
- Providing excellent customer service by promptly answering patient inquiries.
Program Coordinator
Red River Children's Advocacy Center
06.2016 - 02.2020
- Conducted child focused and legally sound forensic interviews with victims of child abuse
- Monitored programming trends to keep content relevant and up-to-date.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Assisted in the development of grant proposals, securing funding for vital program initiatives.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Child Protection Case Management and Child Protection Investigations
Clay County Social Services
03.2000 - 06.2016
- Enhanced family functioning through the development and implementation of tailored case plans.
- Collaborated with multidisciplinary teams to ensure comprehensive support for children and families in need.
- Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
- Maintained detailed documentation of all case activities, ensuring accuracy and compliance with state statutes and agency policies.
- Advocated for the best interests of children in court proceedings, presenting well-researched recommendations for custody or placement decisions.
Education
Master of Science - Strategic Leadership
University of Mary
Fargo, ND05.2015
Bachelor of Science - Social Work
University of North Dakota
Grand Forks, ND08.1996
Skills
- Psychosocial assessment
- Safety Planning
- Case Documentation
- Community Resources
- Motivational Interviewing
- Attention to Detail
- Relationship Building
Certification
- Licensed Baccalaureate Social Worker, North Dakota Board of Social Work
- Licensed Social Worker, Minnesota Board of Social Work
- Certified to provide Licensing Supervision to newly licensed social workers in Minnesota, in compliance with requirements of Minnesota Board of Social Work
Community Involvement
- Volunteer for BioGirls, 2024
- Previous member of Clay County Children's Justice Initiative
- President of Family Readiness Group for 191st MP Company, ND National Guard, 2004 – 2008
Timeline
Clinic Social Worker
Sanford Health
03.2023 - Current
Patient Relations Representative
Sanford Health
02.2020 - 03.2023
Program Coordinator
Red River Children's Advocacy Center
06.2016 - 02.2020
Child Protection Case Management and Child Protection Investigations
Clay County Social Services
03.2000 - 06.2016
Master of Science - Strategic Leadership
University of Mary
Bachelor of Science - Social Work
University of North Dakota