Debra Oberle

HOOK & FIN FISHING CHARTERS - present, seasonal, very part-time hours.

Social media posts are done on a weekly basis, communication and follow-up with potential customers as per The Captain's needs. Website updates, social media page content, and accounting.

I work for Rise-N-Shine LLC on a temporary basis. My experience with the company is vast. It began working tradeshows, from brainstorming to follow-up. I have led the team planning everything from displays, uniforms, marketing, travel, lodging, entertainment, through follow-up.

That initial experience led to a yearly sales position, taking inventory, orders, and shipping, and customer service until all Trade Show sales have closed.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Recognized by management for providing exceptional customer service.

I have worked for Ground Groomers Landscaping, LLC since 1991. During this time, I have done everything on the administrative end that a small business needs to function. My tasks vary on a daily basis from answering the phone and making appointments to invoicing, bill paying, and tax preparation through QuickBooks.

• Maintained filing system for records, correspondence and other documents.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Provided administrative support to management team including preparing reports and presentations.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Processed payroll accurately ensuring all employees were paid on time.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Coded and entered daily invoices with in-house accounting software.
• Provided scheduling and ensured timely and effective allocation of resources and calendars.
• Oversaw daily functions.
• Liaised with customers, addressed inquiries, handled meeting requests, and answered billing questions to provide outstanding customer care.

Part time manicurist

• Assisted in stocking shelves with supplies such as nail polishes, files, buffers and more.
• Provided advice to customers regarding best practices for maintaining healthy nails.
• Advised customers on proper care of their hands and feet after treatment sessions.
• Examined customer's nails for signs of infection or skin disorders while providing service.
• Recommended appropriate products such as cuticle oils, lotions, creams to clients.
• Ensured that all safety protocols were followed during each session with clientele.
• Demonstrated knowledge of product ingredients and how they affect different skin types.
• Repaired broken or split nails using acrylic tips or silk wraps when necessary.
• Kept up-to-date records of customer appointments in the computer database system.
• Stayed current on new trends in the industry through attending workshops and seminars.
• Educated clients on proper nail care techniques such as filing and buffing methods.
• Managed cash register operations accurately by collecting payments from clients.
• Developed strong relationships with existing clients by providing excellent service.
• Resolved guest complaints.
• Performed manicures, pedicures, acrylics, gels, gel polish, pedicures, medicures, nail art, paraffin treatments, and other related services.
• Greeted customers, provided information about services and products, and answered any questions.
• Suggested additional services to customers based on their specific needs.
• Maintained cleanliness of the salon by sanitizing tools and equipment between clients.

• Assisted in stocking shelves with supplies such as nail polishes, files, buffers and more.
• Provided advice to customers regarding best practices for maintaining healthy nails.
• Advised customers on proper care of their hands and feet after treatment sessions.
• Examined customer's nails for signs of infection or skin disorders while providing service.
• Recommended appropriate products such as cuticle oils, lotions, creams to clients.
• Ensured that all safety protocols were followed during each session with clientele.
• Demonstrated knowledge of product ingredients and how they affect different skin types.
• Repaired broken or split nails using acrylic tips or silk wraps when necessary.
• Kept up-to-date records of customer appointments in the computer database system.
• Stayed current on new trends in the industry through attending workshops and seminars.
• Educated clients on proper nail care techniques such as filing and buffing methods.
• Managed cash register operations accurately by collecting payments from clients.
• Developed strong relationships with existing clients by providing excellent service.
• Resolved guest complaints.
• Performed manicures, pedicures, acrylics, gels, gel polish, pedicures, medicures, nail art, paraffin treatments, and other related services.
• Greeted customers, provided information about services and products, and answered any questions.
• Suggested additional services to customers based on their specific needs.
• Maintained cleanliness of the salon by sanitizing tools and equipment between clients.

Nail salon management.

• Managed daily salon operations, including scheduling appointments, customer service, and staff management.
• Trained and supervised staff on proper customer service techniques and product knowledge.
• Oversaw inventory control for retail products and supplies.
• Monitored employee performance to ensure quality services were delivered consistently.
• Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
• Ensured compliance with state regulations regarding cosmetology practices.
• Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
• Conducted interviews with prospective employees prior to hiring decisions being made.
• Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
• Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
• Participated in industry conferences to stay up-to-date on trends in the beauty industry.
• Placed inventory orders, monitored shelf stock and tracked expenses.
• Assisted in developing strategies for increasing client base through promotions or advertising campaigns.
• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
• Scheduled employees and oversaw the customer appointment calendar.
• Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
• Supervised banking procedures, cash flow, and accounting processes.
• Developed policies and procedures to ensure customer satisfaction and safety standards were met.
• Maintained accurate financial records of all salon transactions.
• Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.