Debra Peterson
Prairie Farm,WI
Summary
Dynamic professional with a proven track record at Andersen Corporation, excelling in supply chain coordination and performance improvement. Skilled in conflict resolution and quality control, I have successfully optimized inventory processes and enhanced operational efficiency, fostering collaboration across teams to achieve organizational goals. Committed to delivering exceptional customer service and driving results.
Overview
50
50
years of professional experience
Work History
Liquor Team Lead
Marketplace
Menomonie, WI
08.2017 - Current
- Led team to achieve operational goals through effective communication and collaboration.
- Developed training programs to enhance team skills and improve overall performance.
- Implemented process improvements resulting in increased efficiency and reduced errors.
- Monitored daily operations, ensuring compliance with company standards and protocols.
- Fostered a positive work environment that encouraged teamwork and professional development.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Customer Service Associate
Dairy State Bank
Menomonie, WI
06.2012 - 12.2013
- Assisted customers with inquiries, providing accurate information and support for banking services.
- Processed transactions efficiently, ensuring compliance with bank policies and procedures.
- Resolved customer complaints promptly, enhancing overall client satisfaction and retention.
- Collaborated with team members to improve service delivery and streamline operational workflows.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Supply Chain Coordinator III
Andersen Corporation
Bayport, MN
02.1976 - 07.2011
- Coordinated supply chain activities to enhance operational efficiency and reduce delays.
- Managed inventory levels using ERP systems to ensure product availability and minimize excess stock.
- Collaborated with vendors to streamline procurement processes and improve order accuracy.
- Analyzed data trends to support demand forecasting and optimize inventory replenishment strategies.
- Facilitated cross-functional communication between production, sales, and logistics teams to resolve issues promptly.
- Optimized warehouse space utilization, consolidating stock and improving overall organization.
Education
Bachelor of Science -
Bemidji State University
Bemidji, MNWITC
New Richmond, WISkills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Performance improvement
Quality control
Complaint resolution
Accomplishments
Ham set up and implemented educational event for local businesses within the community.
Example: i have done a food and wine pairing for the Chamber of Commerce of Menomonie for 4 years.
I also work along side management in working with the yearly Rotary Fest for
Menomonie.
Timeline
Liquor Team Lead
Marketplace
08.2017 - Current
Customer Service Associate
Dairy State Bank
06.2012 - 12.2013
Supply Chain Coordinator III
Andersen Corporation
02.1976 - 07.2011
Bachelor of Science -
Bemidji State University
WITC