Summary
Overview
Work History
Education
Skills
Timeline
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Debra Rockwell

Debra Rockwell

Medfield,MA

Summary

Directed administrative functions in medical environments, leveraging 15 years of experience to enhance operational efficiency.

Overview

10
10
years of professional experience

Work History

Dental Office Manager

AFFINITY DENTAL
01.2022 - 01.2025
  • Cultivated a positive workplace culture that harmonized diverse operational demands while effectively addressing conflicts and unexpected challenges.
  • Oversaw patient account management using specialized software for revenue tracking and reporting.
  • Facilitated patient comfort in office while addressing care satisfaction through surveys and clarifying treatment plans.

Patient Care Coordinator

MACK DENTAL
01.2020 - 01.2022
  • Enhanced marketing strategies and patient interactions by ensuring clear and consistent communication.
  • Orchestrated collaborative care planning among disciplines to guarantee all necessary treatments were administered and patients received optimal support.

Medical Assistant

ATRIUS HEALTH
01.2015 - 01.2020
  • Performed comprehensive clinical and administrative tasks to support multidisciplinary teams in internal medicine, cardiology, ENT, endocrinology, gastroenterology, and geriatrics.
  • Acted as a liaison to ensure effective communication of treatment results and follow-up on patient needs.

Education

Business Administration And Management

Bridgewater State University
Bridgewater, MA

Associates - Liberal Arts

Bristol CC

CPR Certification -

National CPR Foundation
01.2025

Certificate - Medical Assisting

Porter and Chester Institute
01.2015

Skills

  • Customer service
  • Adaptability
  • Emotional intelligence
  • Patient scheduling
  • Medical terminology knowledge
  • EMR / EHR
  • Phlebotomy
  • CPR
  • Professionalism and ethics
  • Medical records management
  • Patient care coordination
  • Medical office administration
  • Patient management
  • Inventory management
  • Medical office management
  • Insurance claims

Timeline

Dental Office Manager

AFFINITY DENTAL
01.2022 - 01.2025

Patient Care Coordinator

MACK DENTAL
01.2020 - 01.2022

Medical Assistant

ATRIUS HEALTH
01.2015 - 01.2020

Business Administration And Management

Bridgewater State University

Associates - Liberal Arts

Bristol CC

CPR Certification -

National CPR Foundation

Certificate - Medical Assisting

Porter and Chester Institute