Directed administrative functions in medical environments, leveraging 15 years of experience to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Dental Office Manager
AFFINITY DENTAL
01.2022 - 01.2025
Cultivated a positive workplace culture that harmonized diverse operational demands while effectively addressing conflicts and unexpected challenges.
Oversaw patient account management using specialized software for revenue tracking and reporting.
Facilitated patient comfort in office while addressing care satisfaction through surveys and clarifying treatment plans.
Patient Care Coordinator
MACK DENTAL
01.2020 - 01.2022
Enhanced marketing strategies and patient interactions by ensuring clear and consistent communication.
Orchestrated collaborative care planning among disciplines to guarantee all necessary treatments were administered and patients received optimal support.
Medical Assistant
ATRIUS HEALTH
01.2015 - 01.2020
Performed comprehensive clinical and administrative tasks to support multidisciplinary teams in internal medicine, cardiology, ENT, endocrinology, gastroenterology, and geriatrics.
Acted as a liaison to ensure effective communication of treatment results and follow-up on patient needs.