Debra Ropp
Muskegon,MI
Summary
Diligent billing professional offering proven success in invoice reconciliation and financial reporting. Proficient in ECW and IPC demonstrated over 17 years of Billing Clerk experience. Known for accuracy and efficient problem-solving.
Overview
22
22
years of professional experience
Work History
Lead Biller
White Pine Family Medicine
Cedar Springs, United States
06.2014 - Current
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Monitored outstanding invoices and performed collections duties.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Handled account payments and provided information regarding outstanding balances.
- Collected data to complete detailed financial reports for stakeholders and management.
- Managed invoicing and payment processing operations.
- Monitored equipment to check for proper operation.
- Created improved filing system to maintain secure client data.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Disbursed petty cash by recording entries and verifying documentation.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
- Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
- Generated financial statements and reports detailing accounts receivable status
- Encoded and canceled checks using bank machines.
- Inserted mail with manual methods and automated equipment for optimal efficiency.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Used data entry skills to accurately document and input statements.
- Processed vendor and supplier payments on weekly basis.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Improved accounts payable processes and achieved reduction in late fees
RHC Biller
Health Services Associates
Fremont, MICHIGAN
01.2010 - 06.2014
- Executed billing tasks and recorded information in company databases.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Determined proper codes for medical records and patient services.
- Kept all patient information secure and confidential.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Followed up with appropriate parties to obtain prompt payments.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Performed targeted collections on past due accounts aged over 90 days.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Handled account payments and provided information regarding outstanding balances.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Monitored outstanding invoices and performed collections duties.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Created improved filing system to maintain secure client data.
Biller
Mercy Health Partners
Muskegon, MI
04.2005 - 07.2009
- Collected data to complete detailed financial reports for stakeholders and management.
- Executed billing tasks and recorded information in company databases.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Owner Operator
Ropp Enterprise Excavation
Muskegon, MI
01.1999 - 12.2004
- Managed day-to-day business operations.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maintained up-to-date administrative records to monitor operational conditions.
- Aligned branding initiatives and sales strategies with client goals.
- Generated revenues yearly and effectively capitalized on industry growth.
- Optimized team hiring, training and performance.
- Developed key operational initiatives to drive and maintain substantial business growth
Education
Certificate Medical Biller - Certified Medical Biller
Baker College
Muskegon, MI03.2007
High School Diploma -
Orchard View High School
Muskegon, MI06.1987
Skills
- Billing Data Verification
- Account Posting
- Customer Contact
- Itemized Statement Preparation
- Statement Distribution
- Billing and Invoicing
- Fee and Charge Computation
- Bank Machine Operation
- Decision Making
- Microsoft Office
- Job Billing
- Cost Reporting
Timeline
Lead Biller
White Pine Family Medicine
06.2014 - Current
RHC Biller
Health Services Associates
01.2010 - 06.2014
Biller
Mercy Health Partners
04.2005 - 07.2009
Owner Operator
Ropp Enterprise Excavation
01.1999 - 12.2004
Certificate Medical Biller - Certified Medical Biller
Baker College
High School Diploma -
Orchard View High School