DEBRA ROSENE
Mesquite,TX
Summary
Dynamic Senior Financial Aid Specialist with extensive experience in financial aid operations at West Coast University. Expert in regulatory compliance and cross-functional team collaboration, enhancing financial aid processes and improving student retention. Proficient in federal and state regulations, ensuring accuracy in financial aid packages. Strong analytical and problem-solving skills to address student concerns and streamline processes. Adept in Microsoft Word, Excel, and Outlook. Eager to contribute to Unitek Learning as a Financial Aid Administrator. Experience with Ellucian Colleague and Campus Vue/Nexus.
Overview
14
14
years of professional experience
Work History
Senior Financial Aid Specialist
West Coast University
05.2021 - Current
- Facilitated the timely and accurate disbursement of federal, state, and private student financial funds, ensuring compliance with regulations and policies
- Collaborated with financial aid teams and other departments to perform multi-step, cross-functional processes, correcting data errors and improving efficiency
- Utilized Campus Vue/Nexus to manage financial aid operations, enhancing organizational effectiveness and student satisfaction
Financial Aid Team Lead (El Centro Campus), Financial Aid Advisor
Dallas Colleges
09.2010 - 05.2021
- Hired as individual contributor and earned a promotion as a Team Lead
- Managed all student files in Ellucian Colleague, and played a vital role in ensuring advisors stayed in compliance with Federal Student Aid regulations
- Organized and facilitated detailed presentations on financial aid policies at all new student orientations
- Entrusted by leadership to provide training to new staff on financial aid programs as well as facilitated on-the-job training for regular staff and student workers
Education
Bachelor of Science - Organizational Leadership
Texas A&M University - Commerce
Skills
- Financial Aid Operations
- Administrative Support
- Training & Development
- Knowledge of Scholarship Applications
- Financial Aid Awarding Processes
- Customer Service
- Comprehensive Needs Analysis
- Cross-Functional Team Collaboration
- Team Building & Leadership
- Student Success and Retention
Timeline
Senior Financial Aid Specialist
West Coast University
05.2021 - Current
Financial Aid Team Lead (El Centro Campus), Financial Aid Advisor
Dallas Colleges
09.2010 - 05.2021
Bachelor of Science - Organizational Leadership
Texas A&M University - Commerce
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