Debra Sholar

• Built strong client relationships to promote loyalty and encourage repeat business through effective customer support.
• Supported team efforts to meet performance standards with careful attention to detail and dedication to customer service.

Customer care representative for Verizon

Selling stamps and other postal products

Mailing packages and shipping duties. Lead clerk so had to count money at closing and delivered deposits to main office.

• Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
• Operated postal equipment, including sorting machines and scales, to maintain workflow accuracy.
• Assisted customers with inquiries regarding services, rates, and package tracking effectively.