Debra S. Moore
Dekalb,Il
Summary
Proactive, results oriented Clinical Nurse Leader seeking opportunity where positive patient outcomes, employee satisfaction, employee retention, regulatory compliance and maximized reimbursement are key objectives.
Integral member of the clinical operations teams at the center, regional, divisional and corporate levels. Extensive record of success in the management, development and training of clinical care teams to provide quality care and exceptional performance in the skilled nursing, assisted living, hospice and memory care living sectors. Consistent history of improving patient care, regulatory compliance, and nurse retention. Excel at developing, training, and executing implementation plans to improve patient, clinical, and regulatory outcomes. Background includes supervising clinical and operation teams, ensuring QAPI focused workflow, compliance with regulatory and reimbursement processes. Oversight of data management efforts, spearheading database development, design and management of the electronic health record and compliance by developing clinical processes to meet existing and new state/federal regulatory requirements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Vice President Clinical Services
Franciscan Ministries
09.2022 - 04.2026
- Strategic oversight of clinical, MDS, budgetary, and regulatory operations for multiple assisted living, memory care and skilled nursing facilities in 4 states
- Risk Manager for the organization, working closely with General Counsel/Compliance Officer to ensure compliance and mitigate risks
- Integral member of the executive team
- Developed and implemented job specific orientation programs to increase retention and employee satisfaction
- Drove development of robust policies and procedures, enhancing operational efficiency, regulatory compliance, and quality of care
- Strategic member of the Board Quality committee, developing KPIs to enhance clinical quality and operational effectiveness
- Implemented policies and procedures to monitor and improve reimbursement and Five Star outcomes
- Pivotal role in certifying nursing staff as Certified Dementia Practitioners.
Divisional Director Health & Wellness
Senior Lifestyle Corporation
10.2018 - 09.2022
- Provide multi-state clinical support, onboarding, survey management and mentoring for Health & Wellness Directors in Assisted Living and Supportive Living
- Provide clinical support, onboarding, survey management and mentoring for Directors of Nursing in Skilled Nursing Facilities
- Integral clinical team member during the COVID pandemic in developing, training and implementation of COVID infection control processes to ensure safe, quality care continued to residents - CMS Infection Preventionist
- Responsible for implementing and managing electronic health records for assisted living, supportive living and skilled nursing communities utilizing Point Click Care, Yardi, Care Manager and Care Merge
Independent Nurse Consultant
01.2018 - 10.2018
- Provided consulting, mentoring, education and regulatory guidance to Directors of Nursing and nurse leadership teams.
- Perform acting interim Director of Nursing role and successfully transition Directors of Nursing into their permanent role.
- Perform onsite survey preparedness reviews identifying risks and opportunities to ensure facilities were prepared to meet State/Federal Regulatory requirements including the new 2017 survey process and the Requirements of Participation.
- Review of MDS processes, Quality Measure outcomes, case management and reimbursement utilizing QAPI processes to ensure positive outcomes.
Assistant Vice President of Clinical Information Systems
HCR ManorCare, Toledo, OH
Toledo, OH
12.2012 - 12.2017
- Integral member of the clinical operations team at the center, regional, divisional and corporate levels. Worked hand over hand with clinical teams to ensure clinical processes met State/Federal Regulatory requirements and optimized patient outcomes while providing streamlined workflows for center staff.
- Provided corporate support to MDS/Reimbursement specialists, ensuring proper coding, ICD-9 to ICD-10 conversion, auditing timeliness of submissions and maximizing reimbursement.
- Developed and provided center, regional, divisional and corporate level training of new processes to meet existing and new Requirements of Participation, the new 2017 survey process and State/Federal Regulations.
- Developed off site process for review of skilled nursing facilities using real time clinical, census and MDS data to analyze/trend clinical outcomes. Process reduced travel costs, and created workflow efficiencies for center nurse management staff, consultants and operations. Improved clinical outcomes, survey readiness, patient/family/ staff satisfaction and decreased rehospitalization rates.
- Oversaw the development, configuration, and implementation of an Electronic Health Record (EHR) solution for this leading provider of short term, post- acute and long- term skilled nursing, assisted living, and memory care services.
- Developed training and executed implementation plans to successfully enable integrated electronic physician orders for 150 skilled nursing facilities.
- Supervised a team of clinical automation field consultants responsible for training, implementation, security, and support for regional, divisional, and center-level clinicians for 280 facilities.
- Served as the liaison between the IS Group and the software company that provided the EHR platform (PointClickCare) and worked closely with the pharmacy, therapy, legal, and clinical teams.
- Developed and maintained several databases. Led all release testing and ensured all requirements met.
- Integral member of the Clinical Senior leadership team working with senior executives on strategic planning and Quality Assurance plans. Ensured compliance with corporate, HIPAA, and government regulations.
- Carried out system training for more than 80 clinical consultants, assistant vice presidents, directors, center nurse managers, case managers, and other professionals on the clinical automation teams.
Corporate Director of Clinical Services HCR ManorCare
01.2008 - 01.2012
- Managed clinical processes, regulatory compliance, training, onboarding, and education of consultants and post-acute facility clinical staff across a 15-state region. Developed policies and clinical guidelines.
- Supervised 30 divisional and regional clinical and quality clinical consultants. Led site reviews, in-services, staff development, program development, and process/quality improvement activities.
- Served as the liaison between the legal department and field personnel.
- Mitigated regulatory and legal liability utilizing QA and performance improvement processes.
- Worked with senior management on the development, revision, and implementation of procedures and plans.
- Ensured compliance with all regulatory requirements. Led center, regional, and divisional audits.
- Monitored pressure ulcer, fall, and rehospitalization levels. Ensured all metrics goals were met.
Corporate Director of Clinical Services
Brookdale Senior Living, Chicago, IL
Chicago, IL
01.2005 - 01.2007
- Oversaw clinical, MDS, and regulatory operations for multiple independent living, assisted living, and CCRC facilities in 27 states. Supervised 10 reimbursement specialists and divisional consultants.
- Held responsibility for site reviews, pre-survey reviews, training, staff development, and quality improvement.
- Prepared and monitored clinical budgets and Medicare projections for each facility.
- Carried out due diligence of new acquisitions, including physical plant, clinical, and financial system reviews.
- Coordinated the transition of new acquisitions into the Brookdale corporate systems.
- Worked closely with legal and risk management teams to develop programs.
Education
Alzheimer’s Disease And Dementia
CADDCT
10.2025
BS - Health Administration/Gerontology
Northern Illinois University
Dekalb, IL05.1998
AAS - Nursing
Kishwaukee Community College
Malta, IL05.1996
AAS - Health Administration/Community Health
Kishwaukee Community College
Malta, IL05.1994
Skills
- MS Office, PointClickCare, Matrix, Yardi, Care Merge, Care Manager, others
- Team leadership
- Relationship building
Certification
- Certified Dementia Practitioner
- Certified Alzheimer’s Disease and Dementia Care Trainer
Accomplishments
- Met or exceeded all goals and metrics for adoption of clinical functionalities to meet all business needs.
- Improved clinical efficiency, patient outcomes, and regulatory compliance by designing User Defined Assessments and clinical review processes utilizing the electronic health record.
Career Notes
Previous work history Certified Alzheimer’s Disease Dementia Care Trainer, Certified Dementia Practitioner, Certified Nursing Assistant, Staff Nurse, RN Unit Manager, RNAC MDS Coordinator, Director of Nursing, Regional Nurse Consultant, and Vice President of Clinical Services.
Timeline
Vice President Clinical Services
Franciscan Ministries
09.2022 - 04.2026
Divisional Director Health & Wellness
Senior Lifestyle Corporation
10.2018 - 09.2022
Independent Nurse Consultant
01.2018 - 10.2018
Assistant Vice President of Clinical Information Systems
HCR ManorCare, Toledo, OH
12.2012 - 12.2017
Corporate Director of Clinical Services HCR ManorCare
01.2008 - 01.2012
Corporate Director of Clinical Services
Brookdale Senior Living, Chicago, IL
01.2005 - 01.2007
AAS - Nursing
Kishwaukee Community College
AAS - Health Administration/Community Health
Kishwaukee Community College
Alzheimer’s Disease And Dementia
CADDCT
BS - Health Administration/Gerontology
Northern Illinois University