Debra Stone
Tunnel Hill,GA
Summary
Shipping office clerk with expertise in shipment tracking and order processing. Recognized for exceptional attention to detail and strong communication skills. Committed to optimizing operations and improving customer satisfaction.
Overview
23
23
years of professional experience
Work History
Shipping Office Clerk
Tarkett
Dalton, Georgia
04.2024 - Current
- Coordinated with carriers to achieve timely pickups and deliveries, enhancing customer satisfaction.
- Processed customer orders for shipment within 24 hours, ensuring efficient order fulfillment.
- Calculated freight costs based on shipment weight and destination.
- Updated shipping management software with tracking information regularly.
- Resolved shipping discrepancies and addressed customer inquiries promptly, fostering positive customer relationships.
- Collaborated with warehouse staff to prepare orders efficiently for dispatch.
- Maintained organized filing systems for shipping documents and correspondence.
- Provided administrative support to various departments as required.
Shipping and Receiving Clerk
Tarkett
Dalton, GA
03.2003 - 03.2024
- Managed incoming and outgoing shipments to ensure timely processing.
- Inspected deliveries for accuracy and quality before distribution.
- Maintained organized inventory using warehouse management systems.
- Collaborated with team members to streamline shipping and receiving operations.
- Documented shipment details and updated records accurately in databases.
- Assisted in training new staff on warehouse procedures and safety protocols.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Organized materials into appropriate storage areas based on product type or size.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Identified order discrepancies and damaged items and notified supervisor.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Obtained required documentation to process shipments and support movement.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Received incoming shipments and verified contents against packing slips.
- Examined shipment contents and compared with manifests, invoices or orders to verify accuracy.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
High School Diploma -
Northwest Whitfield High School
Tunnel Hill, GA06-1977
Skills
- Shipping documentation
- Logistics management
- Freight scheduling
- Order processing
- Documentation accuracy
- Data entry proficiency
- Warehouse safety and compliance
- Forklift safety certification
- Problem solving
- Team collaboration
- Self-motivated and punctual
Timeline
Shipping Office Clerk
Tarkett
04.2024 - Current
Shipping and Receiving Clerk
Tarkett
03.2003 - 03.2024
High School Diploma -
Northwest Whitfield High School