Debra Washington
Sales/ Customer Service/ Cashier
Klamath Falls,OR
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
9
9
years of post-secondary education
Work History
Cashier/Customer Service Representative
Home Depot
Klamath Falls, OR
03.2017 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Store Manager
Bimbo Bakeries
South San Francisco, CA
- Partnered with vendors and suppliers to effectively manage and budget.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Sales Associate
John M. Grubb
Walnut Creek, CA
02.1989 - 02.1996
- Advised clients on the best options for buying or selling property.
- Generated lists of properties comparable with buyers' needs and financial resources.
- Applied various methods to build client base, including networking, email and social media.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Prepared presentations to showcase properties to prospective buyers.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Conducted market research to identify potential buyers and sellers of real estate.
- Negotiated purchase contracts, leases, and other agreements with parties involved in real estate transactions.
- Maintained an up-to-date knowledge of local real estate markets and trends.
- Updated databases regularly with accurate information about available properties.
Education
Master of Real Estate Development - Real Estate
Anthony School of Real Estate
Walnut Creek, CA 09.1986 - 07.1988
Associate of Arts - Liberal Arts And General Studies
West Valley College
Saratoga, CA 06.1974 - 06.1978
High School Diploma -
Lynbrook High School
San Jose, CA 09.1969 - 06.1972
Skills
- Market Research
- Appraisals
- MLS
- Social Media Marketing
- Database Management
- Marketing
- Buyers' Agent
- Lead Follow up
- New Home Salesmanship
- Negotiation
- First Time Buyer Specialist
- Open House Coordination
- Negotiations Expert
- CA Licensed Real Estate
- Leasing and Sales
Timeline
Cashier/Customer Service Representative
Home Depot
03.2017 - Current
Sales Associate
John M. Grubb
02.1989 - 02.1996
Master of Real Estate Development - Real Estate
Anthony School of Real Estate
09.1986 - 07.1988
Associate of Arts - Liberal Arts And General Studies
West Valley College
06.1974 - 06.1978
Store Manager
Bimbo Bakeries
High School Diploma -
Lynbrook High School
09.1969 - 06.1972