Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Lynn Berwanger

Hammond,In

Summary

Environmental services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards.

Overview

25
25
years of professional experience

Work History

Reservations Clerk

Zeman Homes
07.2022 - 04.2025
  • Provided customers with information about availability and pricing.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
  • Resolved various issues and discrepancies for customers.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.

Environmental SVCS

Community Hospital
03.2020 - 05.2022
  • Clean patient rooms, nursing stations, restrooms, hallways, and other unassigned areas as needed.
  • Properly bag and remove all trash and biohazard materials
  • Terminal cleanings

Payment Posting Data Specialist

Med Centrix
10.2017 - 02.2020
  • Post payments to proper accounts
  • Distribute refunds as indicated to proper insurance companies

AR Specialist

Medical Management & Data Services
08.2005 - 10.2017
  • Follow-Up payment and posting on all denials from insurance companies
  • Post Insurance payments to proper accounts
  • Phone verification of patient eligibility claims.

Payment Posting Data Specialist

Medical Business Office
01.2000 - 01.2005
  • Post payments to proper accounts
  • Distributed refunds as indicated to proper insurance accounts
  • Follow up on denials from insurance companies

Education

Medical Insurance Clerk Program -

Hammond Technical Vocational High School
Hammond, In
10.2000

Degree/Certificate/Diploma - undefined

Harcourt Learning Direct
Cambridge, Mass

Skills

  • Above average knowledge of Microsoft Word and Word-Perfect
  • Proficient in Data entry of payment postings and pulled FTE’s using programs such as GE Centricity and IDX-RUN processing sites
  • Understanding of Medical Terminology
  • Self- Motivated with excellent people skills
  • Willingness to learn and gain additional experiences
  • Work as a ‘Team-Player’ in all aspects of Company Guidelines and Goals
  • Flexible hours of availability
  • Teamwork
  • Attention to detail
  • Self motivation
  • Decision-making

Timeline

Reservations Clerk

Zeman Homes
07.2022 - 04.2025

Environmental SVCS

Community Hospital
03.2020 - 05.2022

Payment Posting Data Specialist

Med Centrix
10.2017 - 02.2020

AR Specialist

Medical Management & Data Services
08.2005 - 10.2017

Payment Posting Data Specialist

Medical Business Office
01.2000 - 01.2005

Degree/Certificate/Diploma - undefined

Harcourt Learning Direct

Medical Insurance Clerk Program -

Hammond Technical Vocational High School

Similar Profiles

CREATE PROFILE
Debra Lynn Berwanger