DEBRA T. MATTHEWS
Summary
- Previous experience in senior living and health care sales and marketing.
- Fifteen+ years in sales with two years as Justus Leasing Counselor.
- Foster long-term relationships that deliver profitable results.
- 10 + years delivering outstanding service in a multimillion-dollar business environment.
- Implemented over 12 corporate sponsored events per year, including on and off-site.
- Facilitate face-to-face sales calls; build brand awareness via direct sales, marketing calls, email campaigns. SELECT CAREER HIGHLIGHTS
- Completed 60-hours training to become Certified Life Enrichment Director.
- Manager of the Year; consistently led the district in key metrics year after year.
- Selected as regional best practices training video representative for sales.
- Exceeded long-term revenue projections, generating per event up to $450,000 in potential value (sales) and $1 million lifetime customer value.
Overview
22
22
years of professional experience
Work History
Life Engagement Manager
Woodland Terrace Of Carmel
11.2021 - Current
Life Enrichment Director
Justus Companies
04.2019 - Current
Fundraiser
Justus Companies Charity
04.2017 - Current
- Piloted a vendor fair to reach out to new residents in our community to connect a face with the activities
- Healthcare partners joined in the initiative to provide individual consultation about senior services.
Activity Director
Crestwood Village West
10.2017 - 04.2019
- Promote resident socialization growth and learning by implementing activity programs that enhance the five dimensions of wellness
- (emotional, physical, intellectual, social, spiritual)
Leasing Counselor
Justus Company, Senior, East
05.2015 - 10.2017
- Built positive relationships with prospective and current residents to maintain maximum occupancy
- As a company ambassador, professionally promoted/represented the Justus Companies.
Indianapolis Organizer, LUNGevity Foundation, Indy
03.2014 - 05.2015
- Assisted with the planning and execution of special events and related activities for the Indianapolis area.
Wedding Registry Supervisor
Macy's
10.2004 - 03.2014
- As coach/mentor, role-modeled desired service and selling behaviors to drive and exceed goals
- Developed long-term profitable partnerships with local organizations, businesses, and industry vendors
- Identified industry trends and monitored competitors to develop events relevant to target audience
- Coordinated needed services from in-store departments/external vendors to support events.
Captain
Macy’s Co, Step Out For Diabetes, American Diabetes Association
02.2011 - 10.2011
- Coordinated in-store fundraising efforts for charity walk event, Macy’s Partners in Time.
Assistant Sales Manager
Macy's
04.2002 - 10.2004
- Hired, trained, and evaluated selling associates in sales and marketing
- Interviewed job candidates and made staffing decisions; administered monthly performance appraisals.
Education
Bachelor of Science - Liberal Arts and Management
Grand Valley University
Allendale, MIundefined
Indiana Activity Directors Association
Indianapolis, INSkills
- TECHNICAL SKILLS
- Lean Six Sigma Yellow Belt, MS Office (Excel, MS Word, PowerPoint, Outlook) and proprietary databases
Timeline
Life Engagement Manager
Woodland Terrace Of Carmel
11.2021 - Current
Life Enrichment Director
Justus Companies
04.2019 - Current
Activity Director
Crestwood Village West
10.2017 - 04.2019
Fundraiser
Justus Companies Charity
04.2017 - Current
Leasing Counselor
Justus Company, Senior, East
05.2015 - 10.2017
Indianapolis Organizer, LUNGevity Foundation, Indy
03.2014 - 05.2015
Captain
Macy’s Co, Step Out For Diabetes, American Diabetes Association
02.2011 - 10.2011
Wedding Registry Supervisor
Macy's
10.2004 - 03.2014
Assistant Sales Manager
Macy's
04.2002 - 10.2004
Bachelor of Science - Liberal Arts and Management
Grand Valley University
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Indiana Activity Directors Association