DeBraile Zeno
Redford,MI
Summary
Versatile professional with a robust background in security and customer service, notably at GardaWorld Security. Excelled in maintaining safety and enhancing customer satisfaction through effective communication and surveillance skills. Demonstrated dependability across roles, achieving a notable increase in client base and service efficiency. Skilled in patrolling and verbal communication, with a proven track record of exceeding targets.
Overview
16
16
years of professional experience
Work History
Security Guard
GardaWorld Security
12.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Driver
Stubbs Logistics
08.2023 - 04.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Flagger
Asphalt Specalist Inc
09.2021 - 12.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
Care Giver
Life Center
01.2015 - 12.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Agent
Insight Teleservices
01.2012 - 01.2013
- Assisted call-in customers with questions
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Generated revenue through strategic sales initiatives for non-profit organizations.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Verification Agent
Associated Community Services
04.2009 - 02.2012
- Provided excellent customer service by promptly responding to client inquiries regarding documentation requirements and status updates.
- Improved overall customer satisfaction by providing accurate verification services and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information while handling personal records, credit reports, and other private data.
Education
No Degree - Nursing
Schoolcraft College
Livonia, MI06-2027
High School Diploma -
Charles E. Chadsey
Detroit, MI08-2006
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Dependable and responsible
- Daily living assistance
- Patient care
- Customer service
Timeline
Security Guard
GardaWorld Security
12.2024 - Current
Driver
Stubbs Logistics
08.2023 - 04.2024
Flagger
Asphalt Specalist Inc
09.2021 - 12.2023
Care Giver
Life Center
01.2015 - 12.2021
Sales Agent
Insight Teleservices
01.2012 - 01.2013
Verification Agent
Associated Community Services
04.2009 - 02.2012
No Degree - Nursing
Schoolcraft College
High School Diploma -
Charles E. Chadsey
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