Debyan Pujols
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Private Caretaker
FreedomCare
The Bronx, NY
02.2024 - Current
- Provided companionship to elderly clients and monitored their activities.
- Collaborated closely with other care providers to ensure that client needs are met in a timely manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assessed nutritional needs of the client and prepared meals accordingly.
Customer Service Manager
Exotics Tropical
The Bronx, NY
01.2023 - 12.2023
- Developed and implemented strategies for providing excellent customer service experience.
- Monitored staff performance to ensure adherence to customer service standards.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Customer Service Cashier
PLS Check Cashing
The Bronx, NY
03.2020 - 04.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Resolved customer complaints in a professional manner.
Client Service Representative
Pulse High School
The Bronx, NY
06.2018 - 01.2019
- Provided customer service support to clients in a timely and efficient manner.
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Assisted customers with product information and pricing.
Education
High School Diploma -
Pulse Hgh School
560 E 179th St Bronx, NY 1045706-2019
Skills
- Emotional Support
- Mobility Assistance
- Meal Preparation
- Recreational Activities
Timeline
Private Caretaker
FreedomCare
02.2024 - Current
Customer Service Manager
Exotics Tropical
01.2023 - 12.2023
Customer Service Cashier
PLS Check Cashing
03.2020 - 04.2023
Client Service Representative
Pulse High School
06.2018 - 01.2019
High School Diploma -
Pulse Hgh School