December Kirkland
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Therapist
Little Leaves Behavioral Services
04.2021 - Current
- Implemented behavioral intervention plans created by clinical supervisors.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Collected session data to aid in treatment planning and assessment.
- Encouraged clients to participate in social, recreational and therapeutic activities to enhance interpersonal or develop social
Server
Renaissance Harbor Place
06.2018 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Trained new hires on company specific policies, procedures, and compliance guidelines.
- Cultivated warm relationships with regular customers.
- Swiftly and successfully resolve, conflict resulted in customer satisfaction 100% of the time.
Key Holder
Call It Spring
11.2015 - 06.2018
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
Education
Bachelor of Science - Psychology
Towson University
Baltimore, MDSkills
- Health Records Management
- Complex Problem-Solving
- Crisis Situation Awareness
- Data Collection
- Documentation and Recordkeeping
- Client Service
- Training and Development
- Quality Assurance
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Therapist
Little Leaves Behavioral Services
04.2021 - Current
Server
Renaissance Harbor Place
06.2018 - 04.2021
Key Holder
Call It Spring
11.2015 - 06.2018
Bachelor of Science - Psychology
Towson University