Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deci Bettencourt

Livermore,California

Summary

Proven track record in customer service and problem-solving, demonstrated at Kohl's Inc where I excelled in fast-paced environments. Adept in teamwork and collaboration, my role significantly improved customer satisfaction. Skilled in handling multiple payment methods and maintaining accurate financial records, showcasing my attention to detail and dependability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Customer Service / POS

Kohl's Inc
10.2019 - 08.2024
  • Answer phone, help customers with returns, purchases collect payments issue refunds & problem solve,online pick-up, sort damage merchandise, Amazon returns, package on-line purchases for mailing
  • Worked effectively in fast-paced environments.

Office Cashier

Livermore Auto Group
01.2022 - 09.2022
  • Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
  • Maintained accurate cash drawer through diligent counting and organization of currency.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled multiple cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Made Daily Bank Deposits
  • Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.

Home Health Aide

Family Members
01.2010 - 02.2019
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Took care of family member with cancer

Receptionist,Cashier,A/R,Office

Livermor Auto Group
07.2010 - 04.2011
  • Livermore Auto Group

09/2000-09/2006

  • Answer all Incoming calls,directed to correct offices. Cashier for Sales, Service & Parts
  • Greet Visitors and handle their inquiries or direct them to the appropriate persons. help sales,service with
  • A/R- OFFICE
  • Receive payments & post amounts paid to customer accounts
  • Collect & deposit all money daily to bank
  • Keep records of collection & disbursements ensure accounts are balanced.
  • Balance daily cashier
  • Maintain & purchase all supplies for dealership
  • Enroll all service & maintenance contracts

Office Assistant

Superior Mechanical Services Inc
09.2006 - 08.2009
  • Answer phone & dispatched service calls,take & give information,take messages,transfer call to appropriate individuals according to their needs

Perform A/R duties deal directly with customers in all aspects

  • Collect & deposit money,checks daily to the bank, handle petty cash,open all mail & distrubite
  • Purchased and maintained office supplies.

Education

High School Diploma -

Livermore High School
Livermore, CA
06.1980

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible

Timeline

Office Cashier

Livermore Auto Group
01.2022 - 09.2022

Customer Service / POS

Kohl's Inc
10.2019 - 08.2024

Receptionist,Cashier,A/R,Office

Livermor Auto Group
07.2010 - 04.2011

Home Health Aide

Family Members
01.2010 - 02.2019

Office Assistant

Superior Mechanical Services Inc
09.2006 - 08.2009

High School Diploma -

Livermore High School
Deci Bettencourt