Geraldine Worden

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

WCI owned 4 venues. DP Stampede, Hatfield & McCoy, Pirates Voyage and Comedy Barn. Our position in Sales/Guest Service was making reservations on the phone and in person for all upcoming shows. Also, we were responsible for shows that were at that time to collect their tickets and be sure they were seated in their correct seats. We were scheduled at any of these 4 venues for the shows scheduled for those days. Also, we at times were scheduled to be in the Call Center which strictly took reservations over the phone for all future reservations.

• Handled cash transactions accurately, balancing daily reports at the end of each shift.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
• Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
• Communicated with team members and management to obtain current information on venue attractions and related logistics.
• Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
• Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.