Decia C Simpson-Wilks
The Bronx,NY
Summary
Highly motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Medical Coordinator
New York Foundling Hospital
The Bronx, NY
10.2018 - Current
- Developed and maintained patient records, including medical histories, reports, and examination results.
- Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
- Conducted routine check-ups with patients, monitored vital signs and administered medications as prescribed by physicians.
- Provided guidance on preventive health measures to promote healthy lifestyles in patients.
- Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
- Created detailed progress notes for each patient visit to document changes in condition or treatments provided.
Direct Support Professional
Leake and Watts Children's Services
The Bronx, NY
06.2015 - 06.2017
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for clients happiness and safety.
- Accompanied individuals on outings to promote independence and integration in the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Accompanied or transported clients to appointments.
Administrative Assistant
Beyond Acquisitions
The Bronx, NY
05.2009 - 10.2013
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations, processed invoice for payments and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Insurance Sales Representative
Bankers Conseco Life Insurance
White Plains, NY
08.2009 - 03.2011
- Developed insurance policies tailored to client needs and preferences.
- Conducted comprehensive risk assessments for individuals and businesses.
- Educated clients on policy options and coverage details.
- Maintained accurate records of client interactions and policy changes.
- Collaborated with underwriters to determine policy eligibility and terms.
- Provided exceptional customer service to resolve client inquiries efficiently.
- Utilized CRM systems to track leads and client communications effectively.
- Generated new business through cold-calling, networking, referrals, and other lead sources.
Assistant
Wayne's Construction
The Bronx, NY
10.2004 - 09.2008
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
Education
High School Diploma -
Knox College High School
Some College (No Degree) - Liberal Arts And Sciences
Bronx Community College of The City University of New York
Some College (No Degree) - Radiology
Mercy College
Skills
- Service Utilization Improvements
- Process Implementation
- Risk Management
- Drug Inventory Management
- Wellness Services
- Crisis Prevention Intervention (CPI)
- Medication Dispensing
- Appointment scheduling
- Patient care advocacy
- Data entry accuracy
- Customer service
- Problem solving aptitude
- Clinical documentation
- Insurance verification
- Electronic health records maintainance and management
- Medical terminology proficiency
- HIPAA compliance
- Healthcare administration
- Certified in CPR/AED
Education and Training
other,other,other
Timeline
Medical Coordinator
New York Foundling Hospital
10.2018 - Current
Direct Support Professional
Leake and Watts Children's Services
06.2015 - 06.2017
Insurance Sales Representative
Bankers Conseco Life Insurance
08.2009 - 03.2011
Administrative Assistant
Beyond Acquisitions
05.2009 - 10.2013
Assistant
Wayne's Construction
10.2004 - 09.2008
High School Diploma -
Knox College High School
Some College (No Degree) - Liberal Arts And Sciences
Bronx Community College of The City University of New York
Some College (No Degree) - Radiology
Mercy College