Decoyia Norman
Creswell,NC
Summary
Dedicated Housekeeper with proven expertise in maintaining optimal cleanliness and customer satisfaction at Altogether Clean Cleaning Co, LLC. Leverages deep cleaning expertise and exceptional teamwork skills to enhance guest experiences. Achieved increased room availability through efficient time management, showcasing a commitment to excellence and attention to detail. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
9
9
years of professional experience
Work History
Housekeeper
Altogether Clean Cleaning Co, LLC
08.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
Housekeeper
Stan White Realty
03.2015 - 08.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Education
GED - Adult And Continuing Education
Beaufort Community College
Little Washington, NC08.2023
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Excellent oral and written communication
- Deep cleaning expertise
- Interior and exterior cleaning
Timeline
Housekeeper
Altogether Clean Cleaning Co, LLC
08.2021 - Current
Housekeeper
Stan White Realty
03.2015 - 08.2021
GED - Adult And Continuing Education
Beaufort Community College
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