Dedra Taylor
Springhill ,TN
Summary
Dynamic leader and innovator with a proven track record at Wyatt Johnson Ford, where I spearheaded digital marketing strategies that surged online sales. Expert in compliance standards and team motivation, I excel in transforming challenges into lucrative opportunities, ensuring superior customer satisfaction and operational efficiency. Skilled in lead generation, I consistently exceed sales targets through strategic foresight and exceptional service.
Overview
15
15
years of professional experience
Work History
Auditor/internet Management
AIM Automotive Internet Management Co
Los Angeles, CA
04.2022 - 10.2024
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Business Owner
Naturally Ours
Clarksville, TN
10.2019 - 10.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Internet Sales Manager
Wyatt Johnson Ford
Nashville, TN
03.2018 - 10.2019
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
BDC Representative
Wyatt Johnson Toyota
Clarksville, TN
09.2009 - 03.2017
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Education
Psychology
Austin Peay State University
Clarksville, TNSkills
- Compliance standards
- Team Leadership Qualities
- Digital Marketing
- Sales strategy development
- Lead generation strategies
- Lead prospecting
Timeline
Auditor/internet Management
AIM Automotive Internet Management Co
04.2022 - 10.2024
Business Owner
Naturally Ours
10.2019 - 10.2023
Internet Sales Manager
Wyatt Johnson Ford
03.2018 - 10.2019
BDC Representative
Wyatt Johnson Toyota
09.2009 - 03.2017
Psychology
Austin Peay State University