Dedreana Abrams
Detroit,MI
Summary
Results-driven individual with a solid track record in delivering quality work with a quick-learning ability and a talent for adjusting to new environments. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Phlebotomy Student
Phlebotomy Express Training
Detroit, MI
12.2024 - Current
Mail Processing Clerk
Royal Alliance
Plymouth, MI
10.2023 - Current
- Processed and categorized all incoming letters and packages.
- Conducted routine maintenance on mailing equipment as needed.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Trained new mailroom staff on procedures and equipment use.
- Prepared detailed reports on mailroom operations and metrics for management review.
Team Leader
Flex-N-Gate
Troy, MI
04.2022 - 09.2023
- Provided coaching and feedback on employee performance, encouraging professional development.
- Established clear expectations for employees, providing guidance when needed.
- Managed training and development programs to boost team abilities.
- Oversaw quality control to identify inconsistencies and malfunctions.
Caregiver
Park at Franklin
Southfield, MI
09.2020 - 02.2022
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
High School Diploma -
Western International High School
1500 Scotten Detroit,MI 4820906-2020
Phlebotomy Express Training
17580 Wyoming Ave, Detroit, MI 48221Skills
- Documentation ability
- Proper tourniquet application
- Blood collection equipment
- Solutions development
- Compassionate client care
- Adaptability and flexibility
- Records management
Timeline
Phlebotomy Student
Phlebotomy Express Training
12.2024 - Current
Mail Processing Clerk
Royal Alliance
10.2023 - Current
Team Leader
Flex-N-Gate
04.2022 - 09.2023
Caregiver
Park at Franklin
09.2020 - 02.2022
High School Diploma -
Western International High School
Phlebotomy Express Training
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