Dedrick Gaines
Hickory,NC
Summary
Accomplished delivery driver with expertise in route optimization and customer communication, honed at AutoZone. Proven track record of enhancing customer satisfaction through timely deliveries and safe driving practices. Recognized for dependable service and effective inventory management, contributing to a 20% increase in delivery efficiency. Skilled in vehicle safety compliance and team collaboration.
Overview
14
14
years of professional experience
Work History
Delivery Driver
AutoZone
09.2024 - Current
- Delivered products efficiently to customers, ensuring timely service and customer satisfaction.
- Operated delivery vehicle safely in compliance with traffic regulations and company policies.
- Managed inventory by organizing stock within the vehicle for optimal space utilization.
- Assisted in training new drivers on route navigation and safety protocols.
Delivery Driver
O Reilly Automotive Inc
06.2016 - 08.2024
- Communicated effectively with customers to confirm deliveries and address inquiries.
- Conducted routine vehicle inspections to maintain safety standards and operational readiness.
- Utilized GPS technology for efficient route planning, reducing delays during deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Loader and Unloader
Goodwill
05.2012 - 06.2016
- Operated forklifts and pallet jacks to load and unload shipments efficiently.
- Inspected incoming and outgoing shipments for accuracy and damage.
- Collaborated with team members to optimize warehouse space utilization.
- Maintained organized inventory records for tracking purposes.
Education
High School Diploma -
Asheville High
Asheville, NC06-1968
Skills
- Route optimization
- Customer communication
- Vehicle safety compliance
- Inventory management
- Shipment inspection
- Delivery scheduling
- Record keeping
- Safety protocols
- Time management
- Dependable and reliable
- Punctual and reliable
- Time management skills
- Safe driving
- Safe driver training
Timeline
Delivery Driver
AutoZone
09.2024 - Current
Delivery Driver
O Reilly Automotive Inc
06.2016 - 08.2024
Loader and Unloader
Goodwill
05.2012 - 06.2016
High School Diploma -
Asheville High