Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dedrick Porter

Memphis,TN

Summary

Highly skilled restaraunt professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

13
13
years of professional experience

Work History

Lead Server

117 Prime
Memphis, TN
09.2022 - Current
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.

Restaurant Operations Manager

Kooky Canuck LLC
Memphis, TN
03.2019 - 09.2022
  • Conducted regular staff meetings to discuss operational issues, customer service, and safety.
  • Maintained and monitored food safety standards to ensure compliance with health regulations.
  • Managed the ordering process for supplies, equipment, and other necessary items.

Restaurant Manager

Bass Pro Shops
Memphis, TN
04.2017 - 03.2019
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Maintained detailed records of sales transactions and daily shift reports.

Restaurant Manager

The Westin Hotel
Memphis, TN
06.2011 - 03.2017
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Accounting and Business Management

Tennessee State University
Nashville, TN

Skills

  • High-volume dining
  • Flexible Schedule
  • Conflict Management
  • Server monitoring

Timeline

Lead Server

117 Prime
09.2022 - Current

Restaurant Operations Manager

Kooky Canuck LLC
03.2019 - 09.2022

Restaurant Manager

Bass Pro Shops
04.2017 - 03.2019

Restaurant Manager

The Westin Hotel
06.2011 - 03.2017

Accounting and Business Management

Tennessee State University
Dedrick Porter