Dedrion Bacote
Virginia Beach,VA
Summary
To obtain employment and in a progressive environment as a catastrophic and or daily claims insurance adjuster that will allow me to utilize my extensive knowledge of insurance and costumer service skill. This will enable me to integrate and contribute my dedicated experience and skills with past and present companies,by maintaining professionalism discipline and diversification. I'm effective in organization and posses great communication skills necessary for frequent interchangeable interaction with colleagues, clients, customers, and legal counsel. Focus on achieving exceptional results and strive to improve process efficiencies. Ability to establish and maintain effective relationships with employees, clients carriers, colleagues, and management. Always looking for ways to improve quality and efficient work ethic and services.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Field Inspector
Handcock Claims Consultant
06.2022 - Current
- Investigated and assessed damage to property and reviewed property damage.
- Analyzed information gathered by investigations to report findings and recommendations.
- Organized, planned and documented materials for insurances claims.
- Assisted claims adjusters with scope and diagrams
Insurance Adjuster
EA Renfroe | State Farm
11.2021 - 06.2022
- Checked into questionable claims, interviewing agent and claims to resolve errors and omissions
- Investigated properties, classified damage and created estimated outlining repair costs
- conducted secondary evaluations of original investigations documentation and reports to facilitate smooth transitions.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Reviewed data to verify validity of claims and determined case management actions.
- Gathered information from various third-party to determine claim acceptability.
- Investigated potential fraudulent claims, focused on thoroughness, quality and cost control.
- Decreased loss ratios through fair and timely claim processing.
Express/ Consolidated/ Glass Claims Adjuster
State Farm | Express Claims
04.2021 - 11.2021
- Process 50+ Weekly auto/ fire claims ensuring quality to our policy holders through the employee retirement system and tow program complain.
- Process claims, initiate claim payment process, inclosed file within approved limits.
- Facilitate and resolve costumer employee retirement system complaint concern with a third- party administrator
- Oversee fast-track training and onboarding, aiding new hired transitioning to the claim floor.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2020
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2016
Skills
- Customer Relations
- Inspecting Properties
- Plan Review
- Maintenance Schedules
- Data Operations
- Data Analysis
- Management
- Problem Solving
- Strategic Notations
- Independent Worker
- Training and development
- Quick books
- Policy Implementations
- Sale and marketing
- Record keeping
- Microsoft office suite
Certification
- State Farm Auto
- State Farm Policy
- State Farm Estimatics
- TWIA - Field Adjuster Certification
Adjuster Licensure
- Texas Licensure
- Louisiana Licensure
- South Carolina Licensure
Timeline
Field Inspector
Handcock Claims Consultant
06.2022 - Current
Insurance Adjuster
EA Renfroe | State Farm
11.2021 - 06.2022
Express/ Consolidated/ Glass Claims Adjuster
State Farm | Express Claims
04.2021 - 11.2021
Bachelor of Science - Psychology
University of Central Florida
High School Diploma -
Ocean Lakes High School
- State Farm Auto
- State Farm Policy
- State Farm Estimatics
- TWIA - Field Adjuster Certification
Adjuster Licensure
- Texas Licensure
- Louisiana Licensure
- South Carolina Licensure
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