Dee Kalasa

• Conduct high-profile client roundtables quarterly, garnering feedback valued at over $2M for product and service enhancements.
• Proficiently manage a multidisciplinary team of 30+ members, overseeing projects with an annual budget of $3M.
• Implement processes within the Platform team for project onboarding, yielding a fiscal efficiency improvement of $100K annually.
• Lead the formulation and execution of the Climate Policy for Governance clients, positively impacting over 500 client relations.
• Execute the complete rewrite of the Portfolio Analytics service, integrating $500K worth of new technologies and research tools.
• Direct the ISS DataDesk team, enhancing client investment strategies through a sophisticated $3M+ analytics platform.
• Overhaul a significant DataDesk platform, achieving key milestones on a strategic roadmap worth over $1.5M.
• Champion the implementation of robust API solutions, including bulk uploads and Portfolio Analytics Reporting, with an annual expansion budget of $200K.

• Oversaw overall product development and implementation of enhancements for the Global Remittance Service (GRS) at Wells Fargo.
• Led product development teams through the entire product development life cycle, from concept through pilot and post-implementation phases.
• Managed both high-visibility product/service builds and technical enhancements necessary to meet Enterprise EIT standards.
• Escalated and communicated program/project status, issues, and risks to relevant stakeholders.
• Interfaced with multiple levels of the organization to ensure delivery of objectives and adherence to DGP Standards.
• Collaborated with Product Managers to understand business needs and prepare business requirements.
• Worked closely with GRS Business Architect to outline high-level process designs for recommended enhancements.
• Ensured regulatory compliance with DFS 1073 for all GRS transactions, working closely with Legal and Compliance teams.

Key Responsibilities and Achievements:

• Collaborated with technical teams, business analysts, and systems architects to develop strategies for enhancing the digital apply experience and performance for the Wells Fargo ExpressSend Service.
• Generated ideas for enhancing existing functionality and identifying new features based on audience analysis and competitive benchmarking.
• Recommended creative solutions to implement new features and improve usage of existing functionality.
• Led Digital project teams in the execution of projects, ensuring alignment with Home Lending strategy and regulatory standards.
• Conducted strategic business and customer analysis to identify inefficiencies and improve the customer experience.
• Analyzed reporting data and developed ideas for new projects or enhancements to elevate platform sales throughput.
• Continuously mined internal customer path data and other feedback to uncover findings and develop customer intelligence.