Dee Nodhturft
Summary
Accomplished Sr Manager with a proven track record at The Home Depot, enhancing operational efficiency and competitive market positioning through strategic planning and cross-functional collaboration. Spearheaded process improvements and talent development initiatives, significantly elevating organizational effectiveness and customer satisfaction. Expert in operations management and problem resolution, driving high-performing team dynamics and innovative compliance strategies.
Overview
22
22
years of professional experience
Work History
Sr Manager - Distribution Ops & Vendor Compliance
The Home Depot
09.2018 - Current
- Initiated process enhancements for elevating overall organizational effectiveness.
- Executed targeted strategies to enhance competitive positioning in key markets.
- Cultivated high-performing cross functional teams.
Manager - DF Fulfillment and Dropship Compliance
The Home Depot
03.2007 - 09.2018
- Implemented a chargeback program for DF, successfully collecting $10M from vendors in 2018.
- Led the project to relocate the Drop Ship team to Georgia, overseeing hiring, training, and development of new team members without disrupting business operations.
- Supervised up to 30 associates, providing career guidance that resulted in a 35% promotion rate and mentored 6 associates in the 2017 Mentor Program.
- Consistently exceeded performance expectations for over 4,500 drop ship vendors, which account for 60% of Homedepot.com's general merchandise volume, achieving 20% year-over-year growth for 10 consecutive years.
Supervisor - Drop Ship Operations
The Home Depot
03.2003 - 03.2007
- Supervised the performance of 10 associates and created the first manual scorecard for drop ship operations, providing vendors with key performance insights.
- Developed reports and conducted data analysis to identify and address vendor issues, focusing on root cause analysis, solution development, and driving improvements where necessary.
- Established a comprehensive supplier profile to maintain all drop ship vendor contact information, track performance trends, and include get-well plans with specific dates.Trained staff on best practices to enhance service delivery.
Education
Bachelor of Arts - Business Administration And Management
Southeastern Louisiana University
Hammond, LA12-1998
Skills
- Business Insight and Benchmarking
- Strategic planning
- Influencing and negotiating
- Cross-functional collaboration
- Operations management
- Talent development
- Work Planning and Prioritization
- Excellent Customer Service
Timeline
Sr Manager - Distribution Ops & Vendor Compliance
The Home Depot
09.2018 - Current
Manager - DF Fulfillment and Dropship Compliance
The Home Depot
03.2007 - 09.2018
Supervisor - Drop Ship Operations
The Home Depot
03.2003 - 03.2007
Bachelor of Arts - Business Administration And Management
Southeastern Louisiana University
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