Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Richardson

Miami,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities. Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions. Methodical Compliance Manager offering analytical problem-solving skills and solution-driven mindset. Experienced in Industry with Number-year progressive career.

Overview

22
22
years of professional experience

Work History

Sr. Manager, Compliance, Audit & Vendor Due Diligence

Port Services Department, Royal Caribbean Group (RCG)
05.2019 - Current
  • Directs invoice review compliance with RCG policies and Foreign Corrupt Practices Act compliance for port and non-port expenses, port agent due diligence and contract administration for Silversea Cruises, Royal Caribbean Cruises and Celebrity Cruises
  • Directs the compliance and audit programs with responsibility for ensuring high integrity and quality of invoice payments for global network of port agents, third party service providers, port authorities and other regulatory agencies
  • Subject matter expert for Port Operations Department providing guidance on matters related to SOX financial controls and FCPA compliance adherence for all critical business processes
  • Serves as liaison to Compliance & Ethics and Audit & Advisory Services departments
  • Drives third party vendor onboarding, contract administration and due diligence
  • Assist with port agents’ and terminal operators’ contract negotiations and administration
  • Successfully negotiated multi-year preferential berthing agreement resulting in $13 million savings
  • Key Achievements: Negotiated multi-year berthing agreement resulting in passenger tax reduction of $13 million
  • Resolved multiple berthing conflict issues with Caribbean ports to endure pier side berthing
  • Trained over 400 port agents and sub agents on FCPA invoice compliance
  • Collaborated with audit and compliance departments to prepare and implement Port Operations SOX controls
  • Designed tool used to effectively analyze and drive precision between forecasted port expenses and actual port expenses
  • Received Circle of Excellence award within second year of employment.

Manager, Compliance and Audit

Port Services Department, Royal Caribbean Group (RCG)
01.2015 - 05.2019
  • Directs invoice review compliance with RCG policies and Foreign Corrupt Practices Act compliance for port and non-port expenses, port agent due diligence and contract administration for Silversea Cruises, Royal Caribbean Cruises and Celebrity Cruises
  • Directs the compliance and audit programs with responsibility for ensuring high integrity and quality of invoice payments for global network of port agents, third party service providers, port authorities and other regulatory agencies
  • Subject matter expert for Port Operations Department providing guidance on matters related to SOX financial controls and FCPA compliance adherence for all critical business processes
  • Serves as liaison to Compliance & Ethics and Audit & Advisory Services departments
  • Drives third party vendor onboarding, contract administration and due diligence
  • Assist with port agents’ and terminal operators’ contract negotiations and administration
  • Successfully negotiated multi-year preferential berthing agreement resulting in $13 million savings
  • Key Achievements: Negotiated multi-year berthing agreement resulting in passenger tax reduction of $13 million
  • Resolved multiple berthing conflict issues with Caribbean ports to endure pier side berthing
  • Trained over 400 port agents and sub agents on FCPA invoice compliance
  • Collaborated with audit and compliance departments to prepare and implement Port Operations SOX controls
  • Designed tool used to effectively analyze and drive precision between forecasted port expenses and actual port expenses
  • Received Circle of Excellence award within second year of employment.

Compliance Lead

Port Services Department, Royal Caribbean Group (RCG)
04.2014 - 12.2014
  • Directs invoice review compliance with RCG policies and Foreign Corrupt Practices Act compliance for port and non-port expenses, port agent due diligence and contract administration for Silversea Cruises, Royal Caribbean Cruises and Celebrity Cruises
  • Directs the compliance and audit programs with responsibility for ensuring high integrity and quality of invoice payments for global network of port agents, third party service providers, port authorities and other regulatory agencies
  • Subject matter expert for Port Operations Department providing guidance on matters related to SOX financial controls and FCPA compliance adherence for all critical business processes
  • Serves as liaison to Compliance & Ethics and Audit & Advisory Services departments
  • Drives third party vendor onboarding, contract administration and due diligence
  • Assist with port agents’ and terminal operators’ contract negotiations and administration
  • Successfully negotiated multi-year preferential berthing agreement resulting in $13 million savings
  • Key Achievements: Negotiated multi-year berthing agreement resulting in passenger tax reduction of $13 million
  • Resolved multiple berthing conflict issues with Caribbean ports to endure pier side berthing
  • Trained over 400 port agents and sub agents on FCPA invoice compliance
  • Collaborated with audit and compliance departments to prepare and implement Port Operations SOX controls
  • Designed tool used to effectively analyze and drive precision between forecasted port expenses and actual port expenses
  • Received Circle of Excellence award within second year of employment.

Senior Port Analyst

Port Services Department, Royal Caribbean Group (RCG)
07.2011 - 04.2014
  • Directs invoice review compliance with RCG policies and Foreign Corrupt Practices Act compliance for port and non-port expenses, port agent due diligence and contract administration for Silversea Cruises, Royal Caribbean Cruises and Celebrity Cruises
  • Directs the compliance and audit programs with responsibility for ensuring high integrity and quality of invoice payments for global network of port agents, third party service providers, port authorities and other regulatory agencies
  • Subject matter expert for Port Operations Department providing guidance on matters related to SOX financial controls and FCPA compliance adherence for all critical business processes
  • Serves as liaison to Compliance & Ethics and Audit & Advisory Services departments
  • Drives third party vendor onboarding, contract administration and due diligence
  • Assist with port agents’ and terminal operators’ contract negotiations and administration
  • Successfully negotiated multi-year preferential berthing agreement resulting in $13 million savings
  • Key Achievements: Negotiated multi-year berthing agreement resulting in passenger tax reduction of $13 million
  • Resolved multiple berthing conflict issues with Caribbean ports to endure pier side berthing
  • Trained over 400 port agents and sub agents on FCPA invoice compliance
  • Collaborated with audit and compliance departments to prepare and implement Port Operations SOX controls
  • Designed tool used to effectively analyze and drive precision between forecasted port expenses and actual port expenses
  • Received Circle of Excellence award within second year of employment.

Property Manager-Austin “Babe” Monsanto Marine Terminal

Virgin Islands Port Authority
08.2006 - 12.2010
  • Assisted with analysis and preparation of berthing agreements, managed terminal operations and cruise vessels berthing schedule
  • Presented at executive board meetings and represented the agency at legislative meetings
  • Coordinated marketing and promotional activities with local organizations
  • Managed facility operations to ensure compliance with established policies, insurance, and safety requirements
  • Negotiated tenancy leases and property management of 100,000 sq
  • Ft
  • Retail commercial center and terminal facility
  • Key Achievements: Integral player in cross governmental collaboration and Royal Caribbean Group to complete improvements to pier and ensure readiness of marine facility, installation of shoreside security terminal for the inaugural call for Oasis of the Seas
  • Strategically reduced operational and maintenance costs by 25% through outsourcing of certain operational and maintenance services.

Director-Division of Business and Administrative Services

Department of Planning and Natural Resources
11.2001 - 08.2006
  • Developed and managed annual financial budget of over $40 million for 10 divisions
  • Represented Department at annual Legislative Budget Hearings
  • Assisted with lease preparation and revenue management for commercial property leases
  • Enforced program compliance standards and for all Federal grant funding
  • Coordinated and responded to all periodic audits for local and federal funding programs
  • Collaborated with legal counsel and program managers to enforce collection of leased property receivables resulting in 95% reduction of delinquencies
  • Key Achievements: Collaborated with legal counsel and program managers to enforce collection of leased property receivables resulting in less than 5% delinquencies year over year
  • Decreased number of program audit findings from five to zero by ensuring grant funding utilization complied with federal agency policies; approved spending plans; and appropriate documentation was maintained.

Education

MBA-Business Administration -

University of the Virgin Islands

BA-English -

University of the Virgin Islands

AA-Data Processing -

University of the Virgin Islands

Skills

  • Troubleshooting and problem resolution
  • Staff Training
  • Shift Scheduling
  • Problem-solving aptitude
  • Cross-functional Team Coordination
  • Data Analytics
  • Team Leadership
  • Budget Oversight
  • Business Analysis and Reporting

Timeline

Sr. Manager, Compliance, Audit & Vendor Due Diligence

Port Services Department, Royal Caribbean Group (RCG)
05.2019 - Current

Manager, Compliance and Audit

Port Services Department, Royal Caribbean Group (RCG)
01.2015 - 05.2019

Compliance Lead

Port Services Department, Royal Caribbean Group (RCG)
04.2014 - 12.2014

Senior Port Analyst

Port Services Department, Royal Caribbean Group (RCG)
07.2011 - 04.2014

Property Manager-Austin “Babe” Monsanto Marine Terminal

Virgin Islands Port Authority
08.2006 - 12.2010

Director-Division of Business and Administrative Services

Department of Planning and Natural Resources
11.2001 - 08.2006

MBA-Business Administration -

University of the Virgin Islands

BA-English -

University of the Virgin Islands

AA-Data Processing -

University of the Virgin Islands

Similar Profiles

CREATE PROFILE
Diana Richardson