Dee Smith
SPRINGFIELD
Summary
Results-oriented Medical Records Coordinator successful at overseeing office operations, projects, and medical records. Knowledgeable about working with paper and electronic records. Seeking to bring many years of experience to long-term position.
Accomplished in increasing efficiency, accuracy, and speed of records management activities. Dedicated to continuous personal development and department performance improvements. Proficient in HIPAA and other compliance requirements.
Background includes demonstrated success in scanning, organizing, and storing medical records in patient vaults and master medical systems. Methodical, accuracy-driven and meticulous professional with an analytical approach.
Hardworking team player focused on organizing, reviewing and moving records. Proficient with EHR and skilled at adapting to new processes and programs.
Efficient Medical Records Coordinator known for productivity and ability to complete tasks promptly. Skilled in electronic health records management, data accuracy verification, and confidentiality compliance. Excel in organization, time management, and communication, ensuring smooth operation of medical records processes.
Seasoned Medical Records Coordinator with proven background in healthcare administration. Demonstrated skills in maintaining and organizing patient records, implementing medical record policies, and ensuring compliance with HIPAA regulations. Known for strong problem-solving abilities, leadership qualities, and communication skills which have consistently improved office efficiency in previous roles.
Medical Records Clerk highly skilled in maintaining records in accordance with established procedures and legal guidelines. Strengths include coding, file management and inventory control.
Seasoned medical records clerk with several years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to hipaa privacy policies.
Organized Medical Records Clerk brings top talents in data entry, records filing and administrative correspondence. Creates new medical records, retrieves existing medical records and collects demographic information from various sources to gather patient information.
Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. I have a pleasant attitude and desire to help in any capacity.
Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
2020
2020
years of post-secondary education
Work History
Medical Records Coordinator
Springfield Masonic Home
SPRINGFIELD
11.2009 - 09.2025
- Organized medical records to ensure compliance with healthcare regulations.
- Coordinated data entry and retrieval for patient information management systems.
- Maintained confidentiality of sensitive patient records in accordance with policies.
- Reviewed documentation for accuracy and completeness before filing.
- Assisted healthcare staff in accessing medical records as needed for patient care.
- Trained new employees on record-keeping procedures and system usage.
- Implemented efficient filing systems to enhance record retrieval processes.
- Collaborated with IT team to improve electronic health record functionalities.
- Retrieved and distributed medical records to physicians or other healthcare personnel as requested.
- Developed and maintained clear policies for every step of medical record creation, validation, and filing.
- Monitored physician orders to ensure that all required forms were completed accurately and completely prior to filing in the chart.
- Verified accuracy of coding on all documentation prior to filing in the chart.
- Facilitated communication between departments concerning follow-up care or scheduling appointments for patients.
- Provided administrative support such as answering phones, scheduling appointments and maintaining office supplies inventory.
- Reviewed patient charts for accuracy in accordance with HIPAA regulations.
- Sent out reminders to providers regarding overdue documentation or incomplete charts.
- Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
- Scanned paper documents into electronic database.
- Performed daily audits to ensure accuracy and completeness of medical records.
- Created new patient charts, including entering data into electronic health record system.
- Completed timely uploads of medical records to patient vaults.
- Evaluated the quality and integrity of electronic chart data.
- Compiled and sorted documents such as medical history reports, examination results, laboratory test results, diagnoses, treatment plans and insurance information.
- Processed discharge summaries upon completion by provider according to established guidelines.
- Assisted providers with retrieving archived medical records when needed.
- Received incoming faxes and scanned them into the appropriate patient's chart in the EHR system.
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
- Responded to inquiries regarding status of requests for release of confidential information from patients' files.
- Maintained patient confidentiality by ensuring secure storage and retrieval of medical records.
- Performed additional duties related to Medical Records Coordinator role as assigned by supervisor.
- Processed requests for release of confidential information from patients' files in a timely manner.
- Arranged and managed medical record filing, retrieval, and transfers per established guidelines.
- Organized patient charts, gathering medical histories, lab results and consents.
- Kept department clean, organized and professional.
- Supported administration staff with records requests to support patient care.
- Purged outdated files.
- Obtained information by contacting appropriate personnel or patients.
- Consolidated diverse medical records.
- Coordinated with healthcare providers to clarify unclear or incomplete information in records.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Assisted patients with requests for their medical records, guiding them through the process.
- Accurately entered patient information into electronic health record systems.
- Conducted regular training sessions for new staff on medical records management systems and procedures.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Reviewed medical records for completeness and accuracy, updating information as needed.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Implemented updates and improvements to electronic health records systems as directed.
- Scheduled appointments and updated calendars for medical staff based on patient records.
- Updated patient demographic and insurance information in the medical record system.
- Processed and responded to external requests for medical records following established protocols.
- Generated reports on patient data and record-keeping activities as required by management.
- Organized and filed hard copy patient records in designated areas.
- Monitored and managed inventory of medical record supplies, such as folders and labels.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Located and retrieved files, assisting public with general information.
- Compiled and coded patient data using standard classification systems.
- Mentored junior team members and managed employee relationships.
- Determined and implemented techniques to improve medical records retrieval process.
- Streamlined day-to-day office processes to meet long-term goals.
- Assigned patients to diagnosis-related groups using appropriate computer software.
- Ordered and restocked supplies in line with budget limits and office needs.
Education
Cornerstone Academy
Townsend, GASkills
- EHR management
- medical coding
- data accuracy
- healthcare regulations
- Scheduling appointment
- Answer phone
References
References available upon request.
Timeline
Medical Records Coordinator
Springfield Masonic Home
11.2009 - 09.2025
Cornerstone Academy