Deeanna Tafolla
Tustin,CA
Summary
Friendly and reliable Licensed Esthetician with training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifestyle Consultant
Massage Heights
02.2023 - Current
- Greet all clients
- Schedule all appointments for massage therapists and skin therapists
- Develop relationships with guests to meet client needs and encourage repeat service.
- Introduce new beauty products to consumers by informing clients about use and benefits.
- Enforce spa policies, following company procedures at all times.
- Sell retreat memberships
- Responsible for cleanliness of retreat
- Making sure all laundry is washed, dried, folded and put away
- Correspond with clients through email & telephone
- Handle payments and process credit card transactions.
Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Store Manager
Spirit Halloween
08.2022 - 11.2022
- Accepting incoming shipments
- Changing store layout per corporate
- Conducted interviews
- Trained all new employees
- Making sure all Spencer LLC rules were adhered to by all employees
- Sending employees on breaks and lunches
- Opening/closing store, Managed store and daily cash deposits
- Managed scheduling
- Recruiting, hiring and training of new store employees
- Supervised employees to maintain goals to meet corporate objectives
- Responsible for staff scheduling
- Tracked sales performance
- Trained and mentored all staff
- Managed inventory control, cash control, and store opening and closing procedures
Care Coordinator
Alter Health Group
03.2022 - 08.2022
- Making sure all clients rooms are clean and free of food, trash, prohibited items (razors, alcohol, drugs, weapons, etc.)
- Making sure clients are paying attention in groups and are not on any electronic devices
- Monitoring phone calls to ensure healthy conversations are taking place
- Taking clients vitals daily
- Passing client medications
- Coordinating with medications dept. to fill all medications for clients
- Entering clients whereabouts (20 min/1 hour rounds)
- Collecting and processing UA's
- Facilitating groups based on substance abuse recovery
- Completing group notes
- Facilitating transportation and/or driving clients to all off site groups, Dr. appointments, grocery stores, etc.
- Making sure house is clean, sanitized and in order
- Sweeping, taking out garbage, dusting, mopping, etc.
- Making sure kitchen is clean and stocked with food
- Throwing away expired food, stocking sodas and snacks, ordering groceries for clients, etc.
Education
High school diploma -
La Sierra
Fullerton, CASkills
- Excellent communication skills
- Holistic Wellness
- Quick learner and highly self-motivated
- Proven ability to excel under pressure in team or independently
- Extremely quick and accurate cash and credit handling skills
- Known to thrive in fast-paced environment
- Excel, Microsoft Office and QuickBooks
- Office experience
- Administrative experience
- Microsoft Windows
- Technical Support
- Active Listening
Certification
Licensed Esthetician Z 160563
Timeline
Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
Lifestyle Consultant
Massage Heights
02.2023 - Current
Store Manager
Spirit Halloween
08.2022 - 11.2022
Care Coordinator
Alter Health Group
03.2022 - 08.2022
High school diploma -
La Sierra