Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

DEEANNE W E I R

Palm Desert,Ca

Summary

Accomplished Substance Abuse Counselor with a proven track record at Casa Cecilia, adept in client evaluation and empathy development. Expert in leveraging skills in clinical documentation and motivational interviewing to achieve over 90% client goal attainment. Specializes in substance abuse education and relapse prevention, ensuring client confidentiality and quality assurance.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Substance Abuse Counselor

Casa Cecilia
Thermal, CA
08.2023 - Current
  • Developed treatment plans based on evidence-based practices and current research findings.
  • Identified treatment goals based on individual diagnosis and history.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Maintained accurate records of client progress in the electronic medical record system.
  • Provided crisis intervention services when needed.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Supported and counseled clients with drug and alcohol addiction.
  • Coordinated transportation for clients attending off-site appointments or 12-step meetings.

Housekeeper

Best Western Plus
Cathedral City, Ca
01.2021 - Current
  • Completed surface sanitization, deep cleaning and window washing
  • Dusted and polished furniture, appliances and electronics
  • Inventoried rooms to identify supply needs and coordinate workflow accordingly
  • Notified management of restocking needs for supplies, linens and consumables
  • Cleaned and serviced housekeeping equipment and replenished supply inventory
  • Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming and wiping surfaces
  • Emptied trashcans and moved waste to appropriate receptacles

Warranty Administrator

Torre Nissan
La Quinta, Ca
01.2005 - 11.2009
  • Monitored factory recalls and announcements to plan for large-scale warranty actions
  • Handled rejected claims according to dealership and manufacturer specifications
  • Coded warranty claims and entered information into [Type] system for processing
  • Oversaw warranty department with [Number] administrative and technical professionals handling [Number] claims per month

Warranty Administrator

Phelps Chevrolet Nissan
Yucca Valley, Ca
01.1995 - 10.2005
  • Booked and coded warranty repair orders for timely management
  • Processed [Number] [Type] claims per month according to exact terms
  • Reconciled warranty receivables and worked with accounting department to resolve payment issues
  • Coded warranty claims and entered information into [Type] system for processing
  • Monitored factory recalls and announcements to plan for large-scale warranty actions
  • Handled rejected claims according to dealership and manufacturer specifications

Education

Associate of Science - Drug and Alcohol

College of the Desert
Palm Desert, Ca
06.1989

High School Diploma -

Hemet High School
Hemet, Ca

Skills

  • Customer service
  • Quality assurance
  • Safety guideline adherence
  • Warranty claims processing
  • Paperwork processing
  • Claims documentation
  • Claims processing
  • Specimen testing
  • Clinical assessment
  • Client evaluation
  • Defining treatment objectives
  • Empathy development
  • Life skills training
  • Motivational interviewing
  • Individual counseling
  • Clinical documentation
  • Relapse prevention
  • 12-step programs
  • Goal setting
  • Client confidentiality
  • Substance abuse education

Certification

I am registered with CCAP as a RADT

References

References available upon request.

Timeline

Substance Abuse Counselor

Casa Cecilia
08.2023 - Current

Housekeeper

Best Western Plus
01.2021 - Current

Warranty Administrator

Torre Nissan
01.2005 - 11.2009

Warranty Administrator

Phelps Chevrolet Nissan
01.1995 - 10.2005

Associate of Science - Drug and Alcohol

College of the Desert

High School Diploma -

Hemet High School

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