Doreen (Dee) DeRoma DeRoma

• Self motivated, determined, and a accomplished entrepreneur. Client focused, a true people person with strong communication skills in closing and up-selling clients.
• Innovative and mature.
• Highly communicative professional with more than 10 years of expertise as Concierge for high-end hotel chains. Team player with ability to provide exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance.
• Helpful professional with drive to provide exceptional service. Outgoing service professional capable of independent problem-solving and understanding importance of branding.
• Skilled in leadership, a team player, with outstanding communication and problem-solving skills.
• Professionally interacts and guides employees.
• Exceeds the highest level of customer care and satisfaction.
• Meticulous Cook with 10 years of experience in various kitchens. Expert in maintaining kitchen efficiency with extensive knowledge of subs, salads, and baking. Also, food preparation and kitchen sanitization protocols.
• Proven history of decreasing costs through effective menu planning and maintaining speedy service.

As a very diverse individual I feel have still not yet met my full potential and continually look to excel and broaden my career expectations.