Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deeksha Devi

Fremont,CA

Summary

Dynamic professional with a proven track record at Tesla, excelling in guest relations and front desk management. Adept at enhancing client satisfaction through effective communication and meticulous documentation. Skilled in Microsoft Office and time management, consistently ensuring operational efficiency and safety compliance in high-pressure environments.

Developed exceptional customer service and communication skills in fast-paced hospitality setting. Adept at managing multiple tasks simultaneously and ensuring high levels of client satisfaction. Looking to transition into new role by leveraging these transferrable skills to contribute effectively in different environment.

Experienced with managing guest interactions and front desk operations. Utilizes effective communication to address and resolve guest concerns promptly. Strong understanding of hospitality protocols and maintaining welcoming environment.

Overview

2
2
years of professional experience

Work History

Security Officer at Tesla

Allied Universal Security
Fremont, CA
04.2026 - Current
  • Monitored facility access to ensure safety and security compliance.
  • Conducted routine patrols to deter and detect suspicious activity.
  • Responded promptly to incidents, documenting actions taken for reporting purposes.
  • Assisted in emergency response procedures to safeguard personnel and property.

Front Desk Agent

Sandhu Bros Auto Insurance Agency
Fresno, CA
09.2025 - 03.2026
  • Greeted and assisted clients, providing excellent customer service to enhance client satisfaction.
  • Managed phone inquiries, effectively addressing questions and directing calls to appropriate departments.
  • Maintained front desk organization, ensuring all materials and resources were readily available for clients.
  • Processed insurance applications and policy renewals, ensuring accuracy in documentation and data entry.

Customer Service Representative

Chaiwala Shop Cafe
Fremont, CA
01.2025 - 10.2025
  • Adapted quickly to changing menu items and promotions, effectively communicating updates to customers.
  • Provided feedback to management on customer preferences, contributing to menu development initiatives.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Front Desk Security Officer

Aventus Private Security
San Francisco, CA
04.2024 - 12.2024
  • Monitored access points to ensure safety and security of premises.
  • Conducted regular patrols to detect and prevent security breaches.
  • Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
  • Assisted in incident reporting and documentation for operational transparency.

Education

Bachelor of Arts -

Kurukshatra University
Haryana ,India
2021

High School Diploma -

Diploma in Education
Rajadevi Multipurpose College Haryana, India
2017

High School Diploma -

BSN Senior Secondary School
Haryana ,India
2015

Skills

  • Front Desk & Reception Operations
  • Professional Customer Service
  • Administrative & Office Support
  • Multi-Line Phone Handling
  • Appointment Scheduling & Coordination
  • Cash Handling & POS Systems
  • Payment Processing
  • Data Entry & Record Management
  • Filing & Documentation
  • Conflict Resolution
  • Team Collaboration
  • Time Management & Multitasking
  • Bilingual Communication

Languages

Hindi
English

Timeline

Security Officer at Tesla

Allied Universal Security
04.2026 - Current

Front Desk Agent

Sandhu Bros Auto Insurance Agency
09.2025 - 03.2026

Customer Service Representative

Chaiwala Shop Cafe
01.2025 - 10.2025

Front Desk Security Officer

Aventus Private Security
04.2024 - 12.2024

Bachelor of Arts -

Kurukshatra University

High School Diploma -

Diploma in Education

High School Diploma -

BSN Senior Secondary School
Deeksha Devi