Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
References
Timeline
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Deema Alhanooti

Dearborn,MI

Summary

Dynamic barista with expertise in customer service, team collaboration, and activity planning. Committed to creating a welcoming atmosphere and engaging customers to enhance their experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista, Front desk customer service/Management Team Member

Avenue branch house
Dearborn, Michigan
07.2024 - Current
  • Prepared high-quality espresso beverages using established recipes and techniques.
  • Maintained a clean and organized workspace to ensure efficient service delivery.
  • Assisted customers in selecting menu items based on preferences and dietary needs.
  • Operated cash register, processed transactions, and managed daily cash handling procedures.
  • Collaborated with team members to ensure timely completion of orders during peak hours.
  • Monitored inventory levels and restocked supplies to maintain smooth operations.
  • Educated customers about specialty coffee blends and brewing methods available in the shop.
  • Engaged with customers to create a welcoming atmosphere that encouraged repeat visits.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Tutor, Special Needs Students

Hamadeh Education Services
Dearborn, Michigan
04.2022 - 12.2022
  • Implemented engaging activities to enhance student participation.
  • Monitored student progress and adjusted teaching methods accordingly.
  • Collaborated with parents to share insights and strategies for support.
  • Utilized adaptive technology to improve learning experiences.

Education

High School Diploma -

Henry Ford College
Dearborn, MI
06-2027

Skills

  • Customer service
  • Team collaboration
  • Activity planning
  • Educational technology
  • Cash handling
  • Order management
  • Professional demeanor

Affiliations

I am a well-rounded individual who balances physical activity, creativity, and intellect. As a basketball player, I develop teamwork and discipline. My love for drawing and painting nurtures my creativity and attention to detail. I enjoy solving problems, which sharpens my critical thinking and resilience. Above all, I strive to be ethical and wise in my decisions, guiding me to act with integrity and kindness.

Certification

  • CPR

Languages

English
Native/ Bilingual
Arabic
Limited

Accomplishments

In my recent job as a barista, within just six months, my manager entrusted me to lead a group of coworkers and conduct training sessions for them, demonstrating my leadership and teamwork skills. At school, I have earned multiple awards and accomplishments in sports, academics, and behavior, reflecting my dedication and well-rounded excellence.

References

References available upon request.

Timeline

Barista, Front desk customer service/Management Team Member

Avenue branch house
07.2024 - Current

Tutor, Special Needs Students

Hamadeh Education Services
04.2022 - 12.2022

High School Diploma -

Henry Ford College