Deema Alhanooti
Dearborn,MI
Summary
Dynamic barista with expertise in customer service, team collaboration, and activity planning. Committed to creating a welcoming atmosphere and engaging customers to enhance their experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista, Front desk customer service/Management Team Member
Avenue branch house
Dearborn, Michigan
07.2024 - Current
- Prepared high-quality espresso beverages using established recipes and techniques.
- Maintained a clean and organized workspace to ensure efficient service delivery.
- Assisted customers in selecting menu items based on preferences and dietary needs.
- Operated cash register, processed transactions, and managed daily cash handling procedures.
- Collaborated with team members to ensure timely completion of orders during peak hours.
- Monitored inventory levels and restocked supplies to maintain smooth operations.
- Educated customers about specialty coffee blends and brewing methods available in the shop.
- Engaged with customers to create a welcoming atmosphere that encouraged repeat visits.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Tutor, Special Needs Students
Hamadeh Education Services
Dearborn, Michigan
04.2022 - 12.2022
- Implemented engaging activities to enhance student participation.
- Monitored student progress and adjusted teaching methods accordingly.
- Collaborated with parents to share insights and strategies for support.
- Utilized adaptive technology to improve learning experiences.
Education
High School Diploma -
Henry Ford College
Dearborn, MI06-2027
Skills
- Customer service
- Team collaboration
- Activity planning
- Educational technology
- Cash handling
- Order management
- Professional demeanor
Affiliations
I am a well-rounded individual who balances physical activity, creativity, and intellect. As a basketball player, I develop teamwork and discipline. My love for drawing and painting nurtures my creativity and attention to detail. I enjoy solving problems, which sharpens my critical thinking and resilience. Above all, I strive to be ethical and wise in my decisions, guiding me to act with integrity and kindness.
Certification
- CPR
Languages
English
Native/ Bilingual
Arabic
Limited
Accomplishments
In my recent job as a barista, within just six months, my manager entrusted me to lead a group of coworkers and conduct training sessions for them, demonstrating my leadership and teamwork skills. At school, I have earned multiple awards and accomplishments in sports, academics, and behavior, reflecting my dedication and well-rounded excellence.
References
References available upon request.
Timeline
Barista, Front desk customer service/Management Team Member
Avenue branch house
07.2024 - Current
Tutor, Special Needs Students
Hamadeh Education Services
04.2022 - 12.2022
High School Diploma -
Henry Ford College