Open To Work
Karla Ramirez
San Diego,USA
Summary
Bilingual (Spanish/English) Kinesiology student and fitness professional with experience in gym operations, customer service, and physical therapy support. Skilled in assisting members and patients, maintaining safe and organized environments, and promoting health and wellness. Highly adaptable and dependable team member with strong communication, problem-solving, and multitasking abilities. Committed to delivering quality work, supporting team success, and advancing professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member / Front Desk / Customer Service / Fitness Center Associate
Planet Fitness
San Diego, USA
05.2025 - Current
- Provided professional customer service, greeting members and addressing questions and concerns.
- Assisted with membership management, including sign-ups, cancellations, and account updates.
- Maintained cleanliness and safety of gym equipment, workout areas, and locker rooms.
- Enforced gym policies to ensure a judgment-free, welcoming environment.
- Supported daily operations, including phone handling, scheduling, and administrative tasks.
- Guided members on equipment use, promoting engagement and satisfaction.
Physical Therapist Aide / Receptionist
Advance Therapy Services
Chula Vista, USA
04.2025 - Current
- Assisted patients with therapeutic exercises for cervical, thoracic, lumbar, and pelvic pain, including manual therapy, heat/cold therapy, and TENS electrical stimulation.
- Supported therapists in delivering patient care, including preparing treatment areas and equipment.
- Provided real-time bilingual translation during patient assessments, listening to Spanish-speaking patients describe pain, limitations, and struggles, and accurately relaying this information in English to the physical therapist.
- Monitored patient progress and assisted in documenting therapy sessions and outcomes.
- Scheduled appointments, managed patient records, and performed administrative tasks to support clinic operations.
- Educated patients on proper exercise techniques and home-care instructions.
- Maintained a clean, safe, and organized clinic environment.
- Collaborated with physical and occupational therapists to optimize patient care.
Assistant Manager
Exo Energy
Escondido, USA
01.2023 - 06.2024
- Managed calls, databases, and scheduling for property inspections, supporting managerial operations.
- Communicated with representatives to ensure accurate information and task completion.
- Streamlined office workflow and assisted manager with daily responsibilities.
Education
Associate's Degree - Kinesiology
Southwestern College
Chula Vista, CA01.2026
Bachelor of Science - Kinesiology – Movement Science
California State University San Marcos
333 S. Twin Oaks Valley Road, San Marcos, CA 9209612.2025
Skills
- Customer service and support
- Member and patient assistance
- Gym operations management
- Group fitness coordination
- Outpatient and acute care support
- Anatomy and medical terminology expertise
- Microsoft Office proficiency
- General computer skills
- Time management strategies
- Multitasking abilities
- Bilingual communication (English/Spanish)
Certification
- CPR
- AED
- First Aid
Languages
- Spanish
- English
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$18/hr - $1000/hrTimeline
Team Member / Front Desk / Customer Service / Fitness Center Associate
Planet Fitness
05.2025 - Current
Physical Therapist Aide / Receptionist
Advance Therapy Services
04.2025 - Current
Assistant Manager
Exo Energy
01.2023 - 06.2024
Associate's Degree - Kinesiology
Southwestern College
Bachelor of Science - Kinesiology – Movement Science
California State University San Marcos