Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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De'Emion Baynham

Customer Service
Copperas Cove,USA

Summary

Warehouse operations specialist with 7+ years of experience optimizing logistics and enhancing team productivity. Warehouse, excelling in logistics management and order assembly. Recognized for enhancing workplace safety and achieving productivity targets. Strong problem-solving abilities and effective communication skills foster collaboration and drive team success. Committed to delivering exceptional customer service and operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Order Selector

H.E.B. Warehouse Temple
11.2024 - Current
  • Organized product cases on pallets for distribution to H-E-B stores.
  • Prioritized accuracy and quality throughout all tasks undertaken.
  • Adhered to safety protocols while proactively improving workplace safety measures.
  • Facilitated knowledge sharing among partners regarding technical processes and procedures.
  • Managed time effectively to support on-time trailer release objectives.
  • Met productivity targets for individual, team, and facility performance.
  • Followed SOPs during equipment operation to mitigate risks of damage.
  • Maintained cleanliness and organization within the work area.

Line Cook

Ajinomoto Foods N. A. Inc.
05.2024 - 09.2024
  • Managed operation of chicken grinder and kettle.
  • Prepared various ingredients for taco dishes.
  • Performed quality control checks to maintain product integrity.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained new team members on proper meat and vegetable preparation techniques.
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Robot Stacker Operator

Golden State Foods
08.2023 - 03.2024
  • Achieved certification on robot arm self-stacker and self-wrapper machine operation.
  • Managed label printing for diverse packages and handled all associated shipment documentation.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Inspected equipment regularly to ensure proper functioning.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Machine Operator/Cabler

Bridgestone Metalpha USA
12.2022 - 05.2023
  • Machine Operator and Cabler for FP area equipment.
  • Promoted efficient operation of production processes through careful control system monitoring
  • Performed regular maintenance on machines to ensure optimal performance.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.
  • Troubleshoot malfunctions in equipment or processes.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Fire Technician

Koorsen Fire & Security
07.2022 - 12.2022
  • Executed installation of notification wiring for Horn Strobes, Smoke Detectors, and low frequency devices.
  • Configured and conducted performance tests on fire alarm systems to ensure effective operation.
  • Performed live assessments of fire alarm devices to validate compliance with safety standards.
  • Replaced worn out batteries in smoke detectors and tested for proper functioning.
  • Educated public on ways to prevent fires and fire damage.
  • Performed routine maintenance on all fire protection equipment to ensure proper operation.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Warehouse Associate

Hankook Tire Manufacturing
05.2021 - 06.2022
  • Handled manual loading of diverse tire sizes into trucks effectively.
  • Managed operation of label machines for precise labeling tasks.
  • Operated conveyor machine to facilitate smooth tire movement throughout warehouse.
  • Fostered positive working relationships with internal staff members while providing superior customer service.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Communicated effectively with team members on matters related to work assignments.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Delivery Driver/Cashier

Woody's Pizza
05.2020 - 04.2021
  • Executed timely deliveries to ensure customer satisfaction.
  • Operated cash register, processing transactions accurately and efficiently.
  • Transported and safely delivered items to prevent damage or loss.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed day-to-day duties accurately and efficiently.


Factory Worker

Esquire Wire Inc.
06.2019 - 10.2020
  • Executed packaging and lifting of boxes to ensure efficient production flow.
  • Performed routine cleaning to maintain a safe and organized workspace.
  • Conducted minor machinery work to support operational efficiency.
  • Maintained up-to-date knowledge of industry trends and advancements.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Assisted in training new employees on proper operation of machinery and safety protocols.

Crew Member

McDonald's
02.2018 - 06.2018
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Resolved customer complaints in a professional manner.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

High School Diploma -

Rockdale County High School
Conyers, GA
05.2019

High school or equivalent - undefined

Copperas
Copperas Cove, TX
05.2018

Kenwood High School
Clarksville, TN
05-2016

Skills

  • Warehouse Experience
  • Warehouse experience
  • Order Picking
  • Assembly
  • Power tools
  • Line Cook (1 year)
  • Pallet Jack
  • Packaging
  • Hand tools
  • Shipping & Receiving
  • Machining
  • Fire alarm (Less than 1 year)
  • Customer service
  • Customer satisfaction
  • Patience and composure
  • Phone etiquette
  • Positive and professional
  • Reliable and responsible
  • Honest and dependable
  • Team leadership

Certification

Pallet Jack Certification

Languages

English
Full Professional

Timeline

Order Selector

H.E.B. Warehouse Temple
11.2024 - Current

Line Cook

Ajinomoto Foods N. A. Inc.
05.2024 - 09.2024

Robot Stacker Operator

Golden State Foods
08.2023 - 03.2024

Machine Operator/Cabler

Bridgestone Metalpha USA
12.2022 - 05.2023

Fire Technician

Koorsen Fire & Security
07.2022 - 12.2022

Warehouse Associate

Hankook Tire Manufacturing
05.2021 - 06.2022

Delivery Driver/Cashier

Woody's Pizza
05.2020 - 04.2021

Factory Worker

Esquire Wire Inc.
06.2019 - 10.2020

Crew Member

McDonald's
02.2018 - 06.2018

High school or equivalent - undefined

Copperas

High School Diploma -

Rockdale County High School

Kenwood High School
De'Emion BaynhamCustomer Service