Dedicated caregiver skilled in elderly care and customer service. Known for providing compassionate support while ensuring safety and well-being. Committed to enhancing quality of life for clients through respectful and ethical practices.
Overview
3
3
years of professional experience
Work History
Caregiver
FIVCO
Grayson
10.2025 - Current
Assisted clients with daily living activities, promoting independence and enhancing quality of life.
Provided compassionate companionship, fostering emotional well-being and social engagement.
Maintained cleanliness and safety of living environments, adhering to health regulations.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
The Ole Homeplace
Columbia KY
02.2023 - 02.2025
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Representative
Intelogix
Huntington, WV
02.2023 - 02.2025
Resolved customer inquiries through phone and email, ensuring timely and accurate support.
Collaborated with team members to improve service delivery processes and enhance customer satisfaction.
Utilized CRM software to track customer interactions, maintaining detailed records for future reference.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.