Deena Panagiotopoulos
Ham Lake,MN
Summary
Seasoned Retail professional with exceptional leadership and project management skills. Passionate about achieving results and loves to exceed expectations. Leads with Value Wheel front of mind.
Overview
22
22
years of professional experience
Work History
Branch Installation Manager (BIM)
The Home Depot
04.2021 - Current
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion
- Streamlined installation processes for increased productivity, reduced project timelines, and positive margin
- Developed strong relationships with customers, merchants, and installers, resulting in high performance results. Finished #1 region: Northern Division 1H 2023
- Awarded HDIS Associate of the Year: Northern Division, April 2023
Store Manager
The Home Depot
09.2014 - 04.2021
- Improved customer satisfaction through staff training in customer service and product knowledge
- Maximized sales by creating innovative visual merchandising displays and store layouts
- Developed successful employee retention plan, reducing staff turnover rates significantly, yielding high VOA performance results (92%+ for 6 consecutive years)
- Managed daily operations to ensure smooth functioning store, maintaining clean, safe environment for customers and employees
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth
Store Manager
Sears Holdings Corporation
06.2002 - 09.2014
- Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility with limited resources
- Coached sales associates in product specifications, sales incentives, and selling techniques in 100% commission environment
Education
Bachelor of Science - Business Management
Indiana University Bloomington
Bloomington, IN05.2002
Skills
- Drives Engagement
- Builds Effective Teams
- Business Insight
- Develops Talent
- Drives Results
- Organization and Time Management
Timeline
Branch Installation Manager (BIM)
The Home Depot
04.2021 - Current
Store Manager
The Home Depot
09.2014 - 04.2021
Store Manager
Sears Holdings Corporation
06.2002 - 09.2014
Bachelor of Science - Business Management
Indiana University Bloomington